Evaluation of the Ticket to Work Program, Implementation ...

percent, respectively). When asked about the reasons for using services in 2003, TTWparticipants are much more likely than all beneficiaries to have reported “finding a job orbetter job” (54 percent compared with 10 percent). TTW beneficiaries are also much lesslikely than all beneficiaries to have reported “to improve health” (47 percent compared with75 percent) as a reason for service use in 2003. When asked if there were any services orsupports needed but not received in 2003, TTW participants are twice as likely as allbeneficiaries and those employed at interview to have reported an unmet need for services(21 percent compared with 10 percent).43Table III.2.Service Use Since Becoming Disabled Among Working-Age BeneficiariesAllBeneficiariesTTWParticipantsBeneficiariesEmployed atInterviewEver Used Services 53% 85% 64%Service Types Ever Used Among UsersMental health therapy/counseling 54 50 54Medical services to improve functioning 51 36 37Education/schooling 18 34 29Training for new skills/job/career 17 44 33Used Services in 2003 28 55 37Reason(s) for 2003 Service Use Among UsersImprove health 75 47 58Improve ability to do daily activities 26 24 27Find a job/get a better job 10 54 25Gain access to specific program/service 6 8 6Outside pressure to participate 4 3 4Increase income 2 6 5Avoid a continuing disability review 1 1 0Other 40 36 42Services/supports needed in 2003 but notreceived 10 21 10Source: 2004 National Beneficiary Survey.2. Awareness of TTWOverall, one-third of working-age Social Security disability beneficiaries have heard ofTTW or a program like TTW (Figure III.13). This finding does not differ substantially byprogram implementation phase. For example, beneficiaries in Phase 3 states are onlysomewhat less likely to report being aware of the program relative to those in Phase 1 orPhase 2 states (30 percent compared with 35 percent in Phase 1 states and 33 percent inPhase 2 states).Somewhat surprisingly, only 83 percent of TTW participants reported being aware ofthe program despite extensive probing by the interviewer. It should be noted that wedetermined whether a beneficiary was in the TTW participant group on the basis of TTWadministrative data available when the survey sample was drawn. It therefore appears that aIII: Beneficiary Characteristics and Employment Perspectives