Evaluation of the Ticket to Work Program, Implementation ...

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12Figure II.4.First Assignments at SVRAs, by Months Since Rollout Start and Phase2,500Number of Assignments2,0001,5001,000500Phase 2Phase 100 2 4 6 8 10 12 14 16 18 20 22 24Months Since Rollout StartSource: January 2005 extract from SSA’s Disability Control File.Although Ticket assignment data show that fewer Tickets were assigned to Phase 2SVRAs than to Phase 1 SVRAs at a comparable point in that rollout, other administrativedata from SSA and the RSA, along with findings from our interviews of eight Phase 2SVRAs, indicate that the Phase 2 SVRAs were serving beneficiaries at rates comparable tothe rates for the Phase 1 SVRAs. What appears to be different is that the Phase 2 SVRAswere initially much less aggressive than the Phase 1 SVRAs in obtaining Ticket assignmentsfrom the beneficiaries they served.The RSA data are based on individual case records submitted by SVRAs to RSA in eachfiscal year for all cases closed (i.e., cases officially completed) in that year—the RSA 911 data.These data (top section of Table II.1) show that the numbers of DI/SSI beneficiaries age 18to 64 exiting the Phase 1 and 2 SVRAs are quite similar from FY2001 (before the Phase 1rollout) through FY2003. The first of these years precedes the Phase 1 rollout, and the lastyear encompasses the Phase 2 rollout (from November 2002 through September 2003).SSA data on payments to SVRAs under the traditional payment system (from SSA’sVocational Rehabilitation Reimbursement Management System, VRRMS) also show that thenumber of cases for which SSA made payments to Phase 1 and Phase 2 SVRAs under thissystem is quite comparable for the year before the Phase 2 rollout (FFY2002) and the rolloutyear (FY2003) (middle section of Table II.1).II: Beneficiary Participation in Ticket to Work
13Table II.1. SVRA Statistics on Services Provided to SSA BeneficiariesPeriod Phase 1 Phase 2Phase 2 as % ofPhase 1Case Closures per Month (based on RSA 911 data)FY2001 4,025 3,922 97%FY2002 4,119 4,035 98%FY2003 4,357 4,278 98%Traditional Payment Cases Paid per Month (based on SSA VRRMS data)FY2001 191 144 75%FY2002 253 244 96%FY2003 163 159 98%New SVRA Assignments per Month (based on SSA January 2005 Disability Control File)Months 14-16 1,418 997 70%Months 23-25 1,044 NA NAThe Ticket data show, however, that Phase 1 SVRAs received an average of over 1,400assignments per month in months 14 to 16 after the start of their rollout, compared to justunder 1,000 for Phase 2 SVRAs in the comparable period (bottom section of Table II.1).The difference is all the more remarkable because the more rapid rollout in the Phase 1states means that the Phase 1 SVRAs had, on average, more time to obtain assignmentsfrom “pipeline” cases (i.e., existing beneficiary clients) before months 14 to 16. 3 The Ticketdata also show that new assignments per month to the Phase 1 SVRAs fell to almost thesame level by months 23 to 25.Based on these statistics and on interviews of SVRA staff, it appears that the SVRAs areserving many beneficiaries without obtaining Ticket assignments. It appears that either therehas been a decline in SVRA’s perceived value of obtaining Tickets assignments and/or anincrease in the perceived cost of obtaining assignments. That is, it seems that SVRAs viewthe cost of processing the paperwork for many beneficiary clients as exceeding the expectedbenefits.The SVRAs do not expect to receive payments from SSA for many of their beneficiaryclients under any payment system. This is not surprising given that in FY2001, before TTW,the number of cases for which SSA made payments was only about five percent of thenumber of beneficiary closures. 4 In fact, given the number of cases generating payments3 The more rapid rollout is likely an important cause of the large number of assignments to Phase 1SVRAs in months 4 through 7.4 Compare the FY2001 SSA cases paid per month in Table II.1 to the number of beneficiary closures permonth in the same year.II: Beneficiary Participation in Ticket to Work
Page 3 and 4: A CKNOWLEDGMENTSThe Ticket To Work
Page 8 and 9: viiiChapterVI(CONTINUED)PageF. SUMM
Page 10 and 11: xChapterPageAPPENDIX A: TICKET TO W
Page 12 and 13: xiiTableVIII.3IX.1IX.2IX.3IX.4IX.5I
Page 14 and 15: xivFigureIII.5III.6III.7III.8III.9P
Page 16 and 17: xviIX.3EARNINGS OF BENEFICIARIES WI
Page 18 and 19: xviiiMIENBSNPRMOAGPABSSPSUSGASSASSI
Page 20 and 21: xxIn Phase 3, which began in Novemb
Page 22 and 23: xxiigroups of beneficiaries that Co
Page 24 and 25: xxivimprove TTW, therefore, is to f
Page 26 and 27: 2of disability beneficiaries, and i
Page 28 and 29: 4country. Phase 2 began in November
Page 30 and 31: Page Is Intentionally Left Blank to
Page 32 and 33: 8Only a few beneficiary characteris
Page 34 and 35: 10Figure II.2.Participation Rate, b
Page 38 and 39: 14before Ticket, it is perhaps surp
Page 40 and 41: 16was selected for Phase 3. This ma
Page 42 and 43: 18All of the statistics in this sec
Page 44 and 45: Table II.2. Beneficiary Groups with
Page 46 and 47: 22In all Phase 1 and Phase 2 states
Page 48 and 49: 24Figure II.8. Ticket Participation
Page 50 and 51: 26Adjustments for all other charact
Page 52 and 53: 28In general, provider and payment
Page 54 and 55: 30next report, we will conduct more
Page 56 and 57: 32Figure III.2.Living Arrangements
Page 58 and 59: 34• Less likely to have reported
Page 60 and 61: 36Figure III.7.Prevalence of Diffic
Page 62 and 63: 38are more likely than all benefici
Page 64 and 65: 40Table III.1.Income and Program Pa
Page 66 and 67: 42coverage through their own employ
Page 68 and 69: 44sizable percentage of TTW partici
Page 70 and 71: 46Overall, 9 percent of working-age
Page 72 and 73: 48leave the rolls in the next year,
Page 74 and 75: 50next year and in the next five ye
Page 76 and 77: 52in their characteristics, levels
Page 78 and 79: 54percentage points to 3.7 percent.
Page 80 and 81: 56Figure IV.2. Phase 1 Ticket Recip
Page 82 and 83: 58situation described in the preced
Page 84 and 85: 60the end of the follow-up period w
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62Figure IV.6. Average Monthly Bene
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Page Is Intentionally Left Blank to
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66ENs were reluctant to expand serv
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68As of July 2004, there were about
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70But most EN representatives saw T
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72Figure V.2. Number of EN Terminat
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74received a total of just about $2
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76Relatively few ENs have received
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78According to their representative
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80Five EN officials recognized that
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82This was particularly true for so
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84• Another EN representative fou
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86• A third EN received 50 calls
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88resolve administrative issues suc
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90• Raise payments for SSI benefi
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92Finally, the real and perceived w
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94efforts to obtain Ticket assignme
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96SSA payments to SVRAs under the T
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98Figure VI.3. Total SSA Payments t
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100assigning their Tickets to ENs (
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102Table VI.1. SVRA Ticket Assignme
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104case, the counselor selects the
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106• Most of the agreements requi
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108needs of SSA beneficiaries and,
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110to the SVRA under the traditiona
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112Tickets each month from November
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114about submitting virtually ident
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116To make EN recruiting efforts mo
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118E. EN ENROLLMENTThe Program Mana
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120beneficiaries who have achieved
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122quarterly basis if they have rec
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124SSA’s approval of systems spec
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128have accepted. But even at that
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130For beneficiaries who express an
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132rehabilitation counselors (Burea
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134generated a payment to an EN gen
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136the milestone-outcome payment ge
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138system is used so infrequently t
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140One option is for ENs to try to
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142approximations. Our planned anal
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144Figure IX.1. Ticket-Eligible Ben
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146Table IX.2.TTW Participation Rat
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148Figure IX.3. Earnings of Benefic
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150Compared with other beneficiarie
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152Like all other beneficiaries who
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This kind of mixed success in the e
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C. SVRA PARTICIPATION REMAINS STRON
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serving beneficiaries who are simil
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observe changes in their employment
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Mashaw, Jerry L., and Virginia P. R
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A-2Table A.1 (continued)Time Period
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Table B.1. DefinitionsB-2Variable D
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Table B.1 (continued)B-4Variable De
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Table B.1 (continued)Variable Defin
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B-8Table B.3. Participation Rate by
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B-10C. PARTICIPATION RATES BY BENEF
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Table B.6. Participation Rates by C
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Table B.6 (continued)Group Definiti
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Table B.6 (continued)B-16Group Defi
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C-2survey. Whenever possible, the i
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C-4given the large number of benefi
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C-6• Young SSI recipients who are
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C-8beneficiary may have had with EN
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C-10Table C.2. Overview of the Nati
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C-12Sample completes (n=1,178) and
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C.14Table C.3 (continued)AllIntervi
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C.16Table C.5. Final Weighted and U
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C.18Table C.7. Sociodemographic Cha
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C.20Table C.9. Health Status (Figur
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C.22Table C.11. Program Participati
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C.24Table C.14. Awareness of TTW (F
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C.26Table C.16. Employment Expectat
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D-2Table D.1. Selected Characterist
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D-4information from two pretest int
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