Installing CA Enterprise Log Manager - CA Technologies

Installation TroubleshootingTo acquire the digital certificates1. Access a command prompt on the CA Enterprise Log Manager server.2. Log in with the caelmadmin account credentials.3. Switch users to the root user with the following command:su -4. Navigate to the directory, /opt/CA/LogManager/EEM.5. Execute the following command:./EEMAcqCert.shThe shell script performs the processing necessary to acquire the neededdigital certificates.Import CA Enterprise Log Manager ReportsSymptom:During installation, the CA EEM server did not successfully import report contentfrom the CA EEM server. You must import the report content to see event dataafter it is stored in the event log store.The shell script mentioned in the procedure that follows is automatically copiedto the named directory during installation.Solution:Import the report content manually.To import report content1. Access a command prompt on the CA Enterprise Log Manager server.2. Log in with the caelmadmin account credentials.3. Switch users to the root user with the following command:su -4. Navigate to the directory, /opt/CA/LogManager/EEM/content.5. Execute the following command:./ImportCALMContent.shThe shell script downloads the report content from the CA EEM server.Chapter 3: Installing CA Enterprise Log Manager 93