Installing CA Enterprise Log Manager - CA Technologies

Installation TroubleshootingImport Parsing Token FilesSymptom:During installation, the CA EEM server did not successfully import the parsingtoken files. You cannot use out-of-the-box parsing tokens in the Message ParsingWizard without these files.The shell script mentioned in the procedure that follows is automatically copiedto the named directory during installation.Solution:Import the parsing token files manually.To import parsing token files1. Access a command prompt on the CA Enterprise Log Manager server.2. Log in with the caelmadmin account credentials.3. Switch users to the root user with the following command:su -4. Navigate to the directory, /opt/CA/LogManager/EEM/content.5. Execute the following command:./ImportCALMTOK.shThe shell script imports the parsing token files.Import CA Enterprise Log Manager User Interface FilesSymptom:During installation, the CA EEM server did not successfully import the userinterface files. You cannot see or use the values in the dynamic time range dropdown fields without these files.The shell script mentioned in the procedure that follows is automatically copiedto the named directory during installation.Solution:Import the user interface files manually.98 Implementation Guide