Installing CA Enterprise Log Manager - CA Technologies

Installation TroubleshootingTo import configuration files1. Access a command prompt on the CA Enterprise Log Manager server.2. Log in with the caelmadmin account credentials.3. Switch users to the root user with the following command:su -4. Navigate to the directory, /opt/CA/LogManager/EEM/content.5. Execute the following command:./ImportCALMConfig.shThe shell script imports the configuration files.Import Suppression and Summarization FilesSymptom:During installation, the CA EEM server did not successfully import thesuppression and summarization files. You cannot use the out-of-the-boxsuppression and summarization rules in the CA Enterprise Log Manager userinterface without these files.The shell script mentioned in the procedure that follows is automatically copiedto the named directory during installation.Solution:Import the suppression and summarization files manually.To import suppression and summarization files1. Access a command prompt on the CA Enterprise Log Manager server.2. Log in with the caelmadmin account credentials.3. Switch users to the root user with the following command:su -4. Navigate to the directory, /opt/CA/LogManager/EEM/content.5. Execute the following command:./ImportCALMSAS.shThe shell script imports the suppression and summarization files.Chapter 3: Installing CA Enterprise Log Manager 97