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Brain Drain - Hochschule der Bundesagentur für Arbeit

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148<br />

Skills Area<br />

Management<br />

Communication<br />

Problem-solving<br />

Human relationships<br />

Learning<br />

Skills<br />

• Plan and arrange<br />

• Delegate responsibility<br />

• Or<strong>der</strong><br />

• Attend to visual detail<br />

• Assess your own work as well as that of peers or<br />

co-workers<br />

• Use databases or software to organize and present<br />

information<br />

• Flexibility<br />

• Manage multiple tasks, prioritise<br />

• Listen-answer questions<br />

• Provide information<br />

• Accept input<br />

• Write correspondence, reports, records, and<br />

technical or specialized documents<br />

• Present information to large/small groups<br />

• Convince others to adopt your ideas<br />

• Negotiate<br />

• Foreign language (one)<br />

• Express yourself confidently and creatively<br />

• Communicate electronically-use the web and email<br />

to present and exchange information<br />

• Analyse problems<br />

• Manage abstract issues<br />

• Identify several solutions to the same problem and<br />

choose the appropriate alternative<br />

• Use critical judgment to determine cause and effect<br />

relationships<br />

• Set and attain goals<br />

• Creative thinking ("outside the box")<br />

• Lead or direct a team<br />

• Appraise and evaluate others' work<br />

• Resolve problems and conflicts<br />

• Motivate people<br />

• Encourage/support others<br />

• Un<strong>der</strong>stand/respond to the work environment and<br />

people's needs<br />

• Work well with different people<br />

• Teach or train peers<br />

• Investigate and record findings<br />

• Work diligently and patiently<br />

• Manage obstacles-be persistent and resourceful<br />

• Use CD-ROM and on-line databases<br />

• Use the web to conduct research<br />

Level<br />

High<br />

Average<br />

Low<br />

Country<br />

specific

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