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Brain Drain - Hochschule der Bundesagentur für Arbeit

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2.4 Unit 3: Assessment of Specific Needs of the Client in BD-BG<br />

Counselling<br />

The counsellor should be able to adequately assess the specific needs of their clients<br />

through demonstration of engagement and professionalism.<br />

Therefore special attention should be paid to the following client related aspects in<br />

multicultural professional counselling:<br />

• attitude towards education and career, quality of secondary and vocational<br />

� education, importance of professional qualification<br />

• client’s motivation to achieve relevant goals as well as issues in regard<br />

� with client’s specific requirements, ambitions, time management etc.<br />

• predetermined cultural limitations or preferences with regard to given professions<br />

and activities<br />

• communication habits of client<br />

• language competency, cultural competency, behavioural competency for<br />

� professional life<br />

• behaviour during the decision making process and capacity for decision<br />

• making in the family (predominant orientation towards home country criteria or<br />

towards current dominant culture)<br />

Westwood and Ishiama (1991) see several clearly distinguished obstacles that<br />

threaten the multicultural counselling success. Some of them are:<br />

1. Language barriers – incorrect interpretation, inaccurate information, unfavourable<br />

environment for conducting tests and in the process of goal determination.<br />

2. Insufficient knowledge for the variety of professions and information for given<br />

possibilities for professional realization.<br />

3. Unfavourable situations with regards to methods for identification for employability<br />

connected with the culture.<br />

4. Insufficient coping with discrimination and intolerance in a social environment.<br />

5. Psychological problems caused by life in a new environment and work experience<br />

with regards to self-assessment, culture shock, changing structure of family.<br />

6. Threat of own identity and conflict arising in regard with client’s self-determination.<br />

164

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