SCI Gateway V17 End User Guide - SCI - Scottish Care Information

SCI GATEWAY 17.0USER GUIDEMANAGING THE MESSAGE WORKLISTSOpening And Replying To MessagesIf a clinician receives an advice request or a clinical dialogue from a practice or anotherclinician, or a practice receives an eGPFR request from Department of Works andPensions the advice response, the clinical dialogue response or the eGPFR responseshould be created and sent through SCI Gateway.In the following pages an advice request and advice response will be used to illustrate thefunctionality of replying to a message. All options will be the same for replying to othermessage types unless otherwise stated.Open the appropriate message worklist from the Menu Bar:Point toMessagesand selectAdviceRequestRight facing triangledenotes Advice RequestClick on the patient nameto open the messageNote: New advice requests can be opened by clicking on the advice request link underthe ‘You have x new messages’ link.Ó Crown Copyright 2013 4-7