SCI Gateway V17 End User Guide - SCI - Scottish Care Information

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SCI GATEWAY 17.0USER GUIDEMANAGING THE MESSAGE WORKLISTS4You will be returned tothe Referral Worklist andthe redirected referralnow has a new ‘To’location if it is redirectedto another departmentwithin your ownpermission range.Redirectedreferral is not onthe ReferralworklistNote: If the referral is redirected to a location out with your permission coverage it willnot be displayed on your Worklist.The date and time of when the referral was redirected will be updated in theworklist. See page 5–8 for more information on managing redirected referrals.Ó Crown Copyright 2013 4-22
SCI GATEWAY 17.0USER GUIDEMANAGING THE MESSAGE WORKLISTSCreating A Tertiary ReferralThere are a variety of reasons why tertiary referrals are made. For example, in order toensure a patient is seen in a timely fashion they can be referred by their healthcareprovider to another healthcare provider in an alternative location / health board.Alternatively, a clinician may require assistance from another clinician from a differentspecialty.SCI Gateway has added a facility to allow healthcare providers to take the original referraland send it on to a new healthcare provider. When the original referral is used to make atertiary referral, a copy is attached to the new referral and the patient demographics willbe pre-populated in the relevant fields in the protocol.To create a tertiary referral using the original referral, open your received referralworklist:Select therequired referralby opening thecontext menu.Select Attach tonew Referral…Patient details arepulled across fromthe original referralSelect message optionsfor the tertiary referraland click on CreateNote: Tertiary referrals can be created in the same way as other referrals, see Section 3for more information on sending messages.Ó Crown Copyright 2013 4-23
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SCI Gateway V17 End User Guide - SCI - Scottish Care Information

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