SCI Gateway V17 End User Guide - SCI - Scottish Care Information

SCI GATEWAY 17.0USER GUIDEMANAGING THE MESSAGE WORKLISTSSentNo iconNo iconSet automaticallywhen a message issubmittedIf you use more thanone status for InProgress messages tomanage the workflow ofmessages, you can usethe Sent flag to filterthe worklist to show allmessages not yetsubmittedReplyCreatedNo iconNo iconSet automaticallywhen a locationopens a message andcreates a responseelectronicallyYou can use this optionto look for messagesthat you have receivedbut not yet replied toNote: You can use any of the flags described above to filter the message worklist. Seepage 5–13 for more information on filtering the message worklist on statuses andflags.The not set icons will only be displayed in the worklist when you open your newmessage worklist or when you apply the ‘Not Set’ options when filtering on statusand flags on the Status column.Ó Crown Copyright 2013 5-35