SCI Gateway V17 End User Guide - SCI - Scottish Care Information

SCI GATEWAY 17.0USER GUIDEMANAGING THE MESSAGE WORKLISTSThe message pictured below is displayed after clicking on Send as described on theprevious page.Click on OK toconfirmAfter clicking on Ok the Advice Request worklist will be closed and the Advice Responseworklist is opened. The message will be displayed with a status of Submitted.Advice response denoted byleft facingyellow triangleAdvice Request / Advice responseThe original request details, patient demographics, medication and requesting Cliniciandetails are all pre-populated from the advice request letter.The responding Clinician details are mandatory in an advice response and must becompleted in the Administration tab.When you click on Reply on an advice request letter the response protocol is generatedand the original advice request is parked in the Advice Request worklist. When the adviceresponse is sent the original advice request is deleted. It is not possible to reply to anadvices response.Mandatory information fields that need to be manually entered in an advice response areAdvice Given and Sending Clinician details.Clinical DialogueThe original dialogue details, patient demographics and conditions / disabilities are prepopulatedfrom the original clinical dialogue message when you create a new clinicaldialogue message.When you click on Reply on a clinical dialogue letter a new clinical dialogue protocol isgenerated and the original clinical dialogue is parked in the Clinical Dialogue worklist.When the new clinical dialogue is sent the original clinical dialogue is retained.Clinicians can reply back and forward as often as they require to clinical dialogues.Ó Crown Copyright 2013 4-10