SCI Gateway V17 End User Guide - SCI - Scottish Care Information

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SCI GATEWAY 17.0USER GUIDEMANAGING THE MESSAGE WORKLISTSIf an attachment is sent after the message has been submitted, and the message hasbeen saved to the batch manager in Docman, a warning message will be displayed:This is an example of a warning message displayed when a follow upattachment is sent after the original message could not be saved to thepatient’s record in Docman due to missing patient information.Change StatusClicking here allows you to change the status of the message in the worklist for example,you may want to mark it as Filed after it has been seen by the GP / Clinician. See page 5–7 for more information on changing the status of a message.In order to be able to view and manage received messages you must beincluded in a SCI Gateway Receiving HCE Group. See your systemadministrator if you are not receiving new messages that you should.Ó Crown Copyright 2013 4-14
SCI GATEWAY 17.0USER GUIDEMANAGING THE MESSAGE WORKLISTSBulk Saving Messages to DocmanAlthough messages can be saved individually to Docman as described on page 4–12,received messages can be bulk saved to Docman. Open the worklist by clicking on the link‘you have xx received messages’Click here toopenreceivedmessagesworklistClick in the top box to select allmessages on the page or click nextto each message as requiredClick on Save to Docmanto save selectedmessages to DocmanThe messages that you have selected will be saved to the Batch Manager in Docman.They will not be directly saved to the patients’ records. The messages in the worklist willthen have the Filed and Viewed flags set.Ó Crown Copyright 2013 4-15
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Creating a Supplementary Message...
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SCI GATEWAY 17.0USER GUIDEINTRODUCT
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SCI GATEWAY 17.0USER GUIDEACCESSING
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SCI Gateway V17 End User Guide - SCI - Scottish Care Information

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