Confessions of an IT Manager_Phil Factor
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Section IV: Hiring, Firing <strong>an</strong>d other acts <strong>of</strong> Villainy 205<br />
Time was against Fred <strong>an</strong>d his ilk. An era that flattered itself to be 'inclusive'<br />
soon weeded out the eccentrics from corporate <strong>IT</strong> departments. I believe that<br />
with them went the creative spark <strong>an</strong>d intrinsic stubbornness that is so vital to<br />
development work. One persistent myth in the <strong>IT</strong> industry is that, in<br />
development work, we need team players, not mavericks. It depends on what<br />
the team is doing. Harmony is fine for picnics <strong>an</strong>d team-bonding exercises, but<br />
is not necessarily the precursor to productivity. The best development teams<br />
I've worked on embraced the whole gamut <strong>of</strong> hum<strong>an</strong>ity – a wild mix <strong>of</strong><br />
cultures, sexuality, motivation, age <strong>an</strong>d beliefs, spiced with maverick spirits<br />
<strong>an</strong>d eccentrics. The result being that everyone was jolted out <strong>of</strong> their<br />
complacency, both pr<strong>of</strong>essionally <strong>an</strong>d personally, <strong>an</strong>d learned to challenge<br />
assumptions rather th<strong>an</strong> accept them. The trick is to harness the resulting<br />
energy <strong>an</strong>d to share out the task to match each person's skills <strong>an</strong>d temperament.<br />
Nevertheless, 'Hum<strong>an</strong> Resources' practitioners persist in m<strong>an</strong>y enterprises,<br />
with their 'personality' screening. This is <strong>an</strong> evil practice. M<strong>an</strong>y will have<br />
experienced job interviews for a technical role where one is required to engage<br />
in 'role play', or is asked silly questions like 'if you were <strong>an</strong> <strong>an</strong>imal, which<br />
<strong>an</strong>imal would you like to be', <strong>an</strong>d so on. Any trained <strong>an</strong>d qualified psychologist<br />
will tell you that the tests are bunkum, culled from Girlie magazines. Even<br />
voluntary, properly administered personality tests, validated on large<br />
populations, <strong>an</strong>d given in un-stressful settings, are notoriously unreliable. When<br />
they suddenly pop up in <strong>an</strong> interview, without prior consent, <strong>an</strong>d the c<strong>an</strong>didate<br />
has to give the 'right' <strong>an</strong>swer when a potential job is at stake, they are a gross<br />
impertinence, <strong>an</strong>d probably illegal.<br />
So cast a look around <strong>an</strong>y <strong>IT</strong> development team. Typically, they will be all<br />
<strong>of</strong> about the same age, usually all-male, with very similar backgrounds <strong>an</strong>d<br />
education. All good team players, supportive <strong>an</strong>d wholesome, I'd guess. All<br />
well <strong>an</strong>d good, but I've been privileged to meet quite a few <strong>of</strong> the people who<br />
made the great leaps forward in programming, <strong>an</strong>d I suspect that the ones I've<br />
met would have got weeded out by the modern interview process. Nowadays,<br />
in this world <strong>of</strong> team players <strong>an</strong>d well-adjusted, politically appropriate,<br />
vegetari<strong>an</strong> programmers, the idea <strong>of</strong> the wild <strong>an</strong>d the eccentric in the midst <strong>of</strong><br />
development activities would strike terror into m<strong>an</strong>y hearts.