Confessions of an IT Manager_Phil Factor
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76 Click-A-Crematorium<br />
crematoriums in the country for your departed loved one. If, one supposes, one<br />
felt the <strong>an</strong>gels calling, one could surf the brochures extolling the sylv<strong>an</strong> glades<br />
<strong>of</strong> the memorial parks, or read with wonder the technology <strong>of</strong> the furnaces, <strong>an</strong>d<br />
book one's spot. There were others too, such as a curry home-delivery service<br />
wherever you lived in the UK.<br />
We made the mistake, at first, <strong>of</strong> either collapsing into giggles, or <strong>of</strong> telling<br />
them that they had more hope <strong>of</strong> becoming the next pope th<strong>an</strong> <strong>of</strong> getting their<br />
ideas to work. We were upset at the thought <strong>of</strong> the wasted money <strong>an</strong>d work that<br />
would be the inevitable consequence <strong>of</strong> their determination to go ahead with<br />
their schemes, <strong>an</strong>d we tried to dissuade them. They were extraordinarily<br />
<strong>of</strong>fended <strong>an</strong>d immediately ascribed our contrary opinion to our stupidity, or to a<br />
cunning scheme by us to steal their ideas. The b<strong>an</strong>kers reproached us for our<br />
lack <strong>of</strong> tact, especially as they'd thought the ideas to be the best <strong>of</strong> the bunch.<br />
We needed a more subtle approach. One <strong>of</strong> our fellow p<strong>an</strong>el members was<br />
completely caught up in the zeitgeist <strong>an</strong>d seemed to genuinely believe in most<br />
<strong>of</strong> the ideas put before us. He positively glowed with enthusiasm at every<br />
presentation <strong>an</strong>d usually had to be drawn to one side for a dose <strong>of</strong> realityserum.<br />
I hit upon the idea <strong>of</strong> following his lead. From that point on, we aped his<br />
enthusiasm, <strong>an</strong>d expressed our unqualified praise <strong>an</strong>d admiration for the ideas<br />
presented to us, however bizarre or misguided they were.<br />
At the end <strong>of</strong> the meeting, we would reiterate the deep impression their<br />
ideas had had on us, shake them solemnly by the h<strong>an</strong>d <strong>an</strong>d ask to see their<br />
detailed business pl<strong>an</strong> so that we could move on to the next phase<br />
Business Pl<strong>an</strong>? Invariably, they agreed with slightly glassy smiles. Without<br />
exception we never heard from them again. Mostly, the effort <strong>of</strong> the task<br />
repelled them so much that they ab<strong>an</strong>doned their schemes, but a few did their<br />
pl<strong>an</strong>s <strong>an</strong>d discovered with shock that, even if all went well, there were some<br />
noughts missing in the pr<strong>of</strong>it figures.<br />
I was, <strong>of</strong> course, careful to double-check with the subsequent progress <strong>of</strong> all<br />
the schemes that we'd reviewed. To get it wrong would have been unforgivable.<br />
They had all disappeared within a year.<br />
However, I still have nagging doubts about that 'Click a Crematorium' idea.<br />
Maybe it was a good idea, just before its time. My aunt arr<strong>an</strong>ged her own burial<br />
once she knew that her death was imminent. It was a wonderful event, with a<br />
wicker c<strong>of</strong>fin, in rom<strong>an</strong>tic woodl<strong>an</strong>d in the depths <strong>of</strong> the country. She found the<br />
Internet perfect for her task, <strong>an</strong>d the pl<strong>an</strong>ning <strong>of</strong> it provided her with much<br />
interest in her declining days. An elderly neighbour <strong>of</strong> mine, when arr<strong>an</strong>ging<br />
his mother's funeral, discovered that he could get a discount if he did his at the<br />
same time, <strong>an</strong>d he has proudly showed me his tombstone in the churchyard,