Confessions of an IT Manager_Phil Factor
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210 Fired With Enthusiasm<br />
to be looking through the small-ads in the local paper <strong>an</strong>d came across a phonenumber<br />
that looked curiously familiar. It was for a pr<strong>of</strong>essional account<strong>an</strong>t.<br />
Puzzled, he phoned the number <strong>an</strong>d was put through to one <strong>of</strong> his m<strong>an</strong>agers a<br />
few desks away who was running a firm <strong>of</strong> account<strong>an</strong>ts 'on the side'.<br />
Therefore, I sympathised with Kishor, <strong>an</strong>d helped him to refine his list <strong>of</strong><br />
the 'light arms' members <strong>of</strong> the department. It wasn't hard to do, as the<br />
programmers leaked like sieves on the subject <strong>of</strong> the 'time-servers'. However, it<br />
seemed to me a bleak <strong>an</strong>d hopeless task to motivate such people, <strong>an</strong>d I knew<br />
immediately how difficult it would be to sack them. I felt that the only way<br />
forward was to try to encourage these people by a mixture <strong>of</strong> flattery <strong>an</strong>d job<br />
role-ch<strong>an</strong>ge.<br />
As it happened, Kishor never asked for my advice, but I suspected he had a<br />
pl<strong>an</strong>. Kishor always had a pl<strong>an</strong>. For some time before I came to work for him,<br />
I'd heard <strong>of</strong> his exploits, <strong>an</strong>d his cunning. I once met him in the course <strong>of</strong><br />
business, when he first started out in <strong>IT</strong>; a young serious-minded Systems<br />
Analyst, working for a s<strong>of</strong>tware house. He'd come a long way since.<br />
Within a few days, the department secretary <strong>an</strong>nounced that some <strong>of</strong> the<br />
'high fliers' in the department were to go on a training course at the comp<strong>an</strong>y's<br />
expense, to learn C#. Various people were picked to go on this course, <strong>an</strong>d<br />
there were dark mutterings <strong>of</strong> discontent from some <strong>of</strong> the excluded technical<br />
die-hards, mainly about how they'd had to learn the l<strong>an</strong>guage themselves, in the<br />
evenings. Kishor told the few m<strong>an</strong>agers who protested to him at the choice <strong>of</strong><br />
several 'light arms' c<strong>an</strong>didates that it was a way <strong>of</strong> inspiring them to ch<strong>an</strong>ge<br />
their attitude to work, giving them a fresh start with a different technology. The<br />
C# course came <strong>an</strong>d went. As I suspected, I didn't need to arr<strong>an</strong>ge cover for <strong>an</strong>y<br />
<strong>of</strong> the particip<strong>an</strong>ts in my department. Neither did <strong>an</strong>yone else.<br />
Soon afterwards, the particip<strong>an</strong>ts started to h<strong>an</strong>d in their notice. The trickle<br />
increased to a rush, <strong>an</strong>d it soon became apparent that they had all been headhunted<br />
by a rival b<strong>an</strong>k, The Imperial B<strong>an</strong>k (not it's real name).<br />
Kishor conducted a stormy staff meeting soon afterwards. The gossip had<br />
swept the city that the Imperial B<strong>an</strong>k had scooped up the entire group <strong>of</strong> highfliers<br />
from our department. Evidently, a list <strong>of</strong> the particip<strong>an</strong>ts in the course had<br />
somehow got into the h<strong>an</strong>ds <strong>of</strong> the Imperial B<strong>an</strong>k. Kishor tearfully railed at the<br />
iniquity <strong>of</strong> our rivals <strong>an</strong>d we all shook our heads in sorrow at the disloyalty <strong>of</strong><br />
our staff, <strong>an</strong>d the chic<strong>an</strong>ery <strong>of</strong> the person who had leaked the list. We were<br />
particularly incensed that we'd trained them in valuable skills at our comp<strong>an</strong>y's<br />
expense.