Confessions of an IT Manager_Phil Factor
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Section I: On Learning to Love your M<strong>an</strong>ager 33<br />
Rather poetically, D<strong>an</strong> again turned that same interesting shade <strong>of</strong> bathroom<br />
pink that Keith <strong>an</strong>d I had admired in the Dahlia. He stood up as if to speak, his<br />
mouth flapped open uselessly <strong>an</strong>d he slumped back down into his executive<br />
swivel chair.<br />
He m<strong>an</strong>aged a spluttering parting salvo about the incompetence <strong>of</strong> the <strong>IT</strong><br />
department, but he was a beaten m<strong>an</strong>, <strong>an</strong>d everyone could see it.<br />
The room gaped in astonishment as I led Tony from the room to the lift, <strong>an</strong>d<br />
back to the safety <strong>of</strong> the <strong>IT</strong> <strong>of</strong>fice. After a soothing cup <strong>of</strong> tea, Tony had<br />
recovered well enough to ask the obvious question.<br />
"Ah well, Tony," I started, "it is all down to information gathering <strong>an</strong>d,<br />
intelligence. And lack <strong>of</strong> intelligence. There are two rules in corporate life that<br />
are inviolate. Desperate D<strong>an</strong> forgot the first rule, never to be forgotten by <strong>an</strong><br />
ambitious m<strong>an</strong>ager; that a torrid bout <strong>of</strong> after-work lovemaking on top <strong>of</strong> one's<br />
boss's desk, with one's boss's libidinous secretary, may end up providing the<br />
wrong sort <strong>of</strong> visibility."<br />
"And the second rule?"<br />
"Sharon forgot the second rule: if you really must indulge in a torrid bout <strong>of</strong><br />
after-work lovemaking with a …er ... rising m<strong>an</strong>ager, never describe the nuts<strong>an</strong>d-bolts<br />
<strong>of</strong> the experience in <strong>an</strong> email to your closest girl friends at work. I'm<br />
sure she swore them to secrecy but this sort <strong>of</strong> email is dynamite – especially as<br />
in it she revealed her pet name for D<strong>an</strong>, a playful reference to his sexual<br />
desktop stamina. From that point, it was inevitable that the mail would be<br />
forwarded on <strong>an</strong>d on through the Email system <strong>an</strong>d eventually turn up in the<br />
inbox <strong>of</strong> one <strong>of</strong> my contacts in the <strong>of</strong>fice intelligence network. Such is the<br />
power <strong>of</strong> Email in our lives."<br />
And so it was that, the next time I popped up to see Keith, he shook me<br />
warmly by the h<strong>an</strong>d, <strong>an</strong>d gazed at me in fond gratitude through eyes moist with<br />
emotion, before we settled down to our customary chat about gardening. We<br />
didn't even bother to have <strong>an</strong> <strong>IT</strong> Strategy paper to h<strong>an</strong>d, as Desperate D<strong>an</strong> had<br />
asked for a tr<strong>an</strong>sfer, <strong>an</strong>d left for <strong>an</strong>other part <strong>of</strong> the comp<strong>an</strong>y in Holl<strong>an</strong>d.<br />
It was difficult to be a thrusting, dignified, ambitious executive with<br />
everyone calling him 'Bunnikins'.