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Confessions of an IT Manager_Phil Factor

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Introduction<br />

During my career as <strong>an</strong> <strong>IT</strong> pr<strong>of</strong>essional, str<strong>an</strong>ge things have always seemed<br />

to happen to me. The true incidents I describe in the chapters that lie ahead are<br />

those that are intended to illustrate a point about working in <strong>IT</strong>.<br />

There are m<strong>an</strong>y such incidents that I c<strong>an</strong>not talk about because, in doing so,<br />

I would reveal my true identity. M<strong>an</strong>y c<strong>an</strong>not be used because they are<br />

unrelated to the themes <strong>of</strong> this set <strong>of</strong> articles, which are about the <strong>IT</strong> workplace,<br />

<strong>an</strong>d the predicament <strong>of</strong> those who work in the business. Some stories have to<br />

remain untold as they are so outrageous that nobody would believe them. A few<br />

would be unsuitable for a public airing on grounds <strong>of</strong> decency.<br />

Even as a student, I was dogged by bizarre events. I once called in, out <strong>of</strong><br />

curiosity, to a fashionable restaur<strong>an</strong>t <strong>an</strong>d nightclub in Central London that was<br />

decked out in a 'Sat<strong>an</strong>ist' theme, all black walls <strong>an</strong>d plastic skulls. My wife <strong>an</strong>d<br />

I sat down to a tasty <strong>an</strong>d rather expensive meal amongst the rather dodgy<br />

tasteless decorations.<br />

After a while, a large ch<strong>an</strong>delier fell on my head.<br />

I mistakenly decided that I was the target <strong>of</strong> a joke or a television pr<strong>an</strong>k, so I<br />

pretended that nothing had happened <strong>an</strong>d carried on eating. Blood trickled<br />

down from a cut on my forehead, but I munched on my meal with true British<br />

Backbone. Nervous waiters suddenly were fluttering around apologising <strong>an</strong>d<br />

mopping up. Thinking the joke had gone on rather a long time, I ignored them.<br />

After a while peace was restored. It suddenly seemed too quiet. I looked up<br />

to spot other diners backing out through the restaur<strong>an</strong>t door, eyeing us<br />

nervously. From behind the bar, I could just see the top <strong>of</strong> the head <strong>of</strong> a barm<strong>an</strong><br />

as he stared like a frightened rabbit at me from behind a row <strong>of</strong> bottles. The<br />

kitchen door was slightly ajar, <strong>an</strong>d two pale faces were dimly visible from<br />

behind.<br />

Oh dear, I thought, they think I'm the Antichrist.<br />

I stood up. The kitchen door slammed, <strong>an</strong>d I then caught site <strong>of</strong> my bloodied<br />

face in the mirror behind the bar. Hmm. I could underst<strong>an</strong>d why they'd thought<br />

that.<br />

Nobody charged us for the meal, then or on <strong>an</strong>y <strong>of</strong> the subsequent occasions<br />

that we visited. There is joy to be had in a case <strong>of</strong> mistaken identity.

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