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APC_Australia_Issue_442_June_2017

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No sign of Cortana?<br />

This Registry edit might help.<br />

Investing in a low-cost SSD is an easy way<br />

to speed up an aging PC.<br />

when necessary. Does that make any sense<br />

or is there something a lot better? What<br />

would you recommend doing?<br />

Marshall Brown<br />

We like the idea, Marshall, but it’s not<br />

really that practical. It would involve<br />

either using drive images and<br />

switching between them, or setting up<br />

a complicated multi-boot system, with<br />

four separate Windows installs, each<br />

one focusing on a different category.<br />

Neither is a practical or guaranteed<br />

solution to your problems. What would<br />

work better is investing in boosting<br />

your PC’s overall performance.<br />

Double its RAM (8GB should be<br />

adequate even for demanding systems)<br />

and — crucially — invest in a fast<br />

120GB SSD drive on which Windows<br />

and your programs can reside, keeping<br />

your existing drive as storage for data<br />

and other files. This twin performance<br />

boost should make your PC easily<br />

capable of handling your demands,<br />

without requiring any complicated<br />

setup.<br />

Graham Barlow<br />

WINDOWS<br />

CORTANA HAS STOPPED WORKING<br />

I upgraded to the Anniversary Update,<br />

and now Cortana has disappeared from<br />

the Search bar — instead I can ‘Search<br />

Windows’, but nothing else. I’ve checked<br />

my language and region settings — all set<br />

to English (<strong>Australia</strong>). Help!<br />

Mike Talbot<br />

Press ‘Windows-R’, type regedit<br />

and hit Enter to open Registry Editor.<br />

Now browse to the following key:<br />

HKEY_CURRENT_USER\SOFTWARE\<br />

Microsoft\Windows\CurrentVersion\<br />

Search. Check the BingSearchEnabled<br />

value in the right-hand pane — if it’s set<br />

to 0, as it was in Mike’s case, doubleclick<br />

it, change the value to 1 and click<br />

‘OK’. Cortana should immediately start<br />

to work when you next click the<br />

‘Search Windows’ box.<br />

Graham Barlow<br />

MAC<br />

MAC DASHBOARD NO LONGER<br />

LOADING WIDGETS<br />

The Dashboard has suddenly stopped<br />

working properly on my iMac, although the<br />

same set of widgets installed on my<br />

MacBook Pro still works fine, and they also<br />

work in the other account on the iMac.<br />

Restarting the iMac in safe mode makes<br />

no difference, and I’ve tried repairing<br />

permissions and the startup disk without<br />

any joy. Any idea what’s causing this,<br />

and how it can be fixed?<br />

Simon Simpson<br />

This is a sporadic problem that most<br />

commonly occurs when one or more<br />

installed widgets won’t load properly,<br />

and blocks others from loading. The<br />

best way to tackle it is to uninstall your<br />

widgets, then add them back one at a<br />

time to find the culprit. Create a couple<br />

of folders in your user account’s<br />

Documents folder to contain all your<br />

widgets during this process. Move<br />

everything from /Library/Widgets<br />

into one of them, and the contents of<br />

~/Library/Widgets into the other, then<br />

start to restore one at a time until you<br />

discover which causes the issue. If you<br />

can, immediately obtain an updated<br />

version or a fresh copy of any widget<br />

Even if you use a basic set of<br />

Dashboard widgets, they can<br />

become damaged and prevent<br />

Dashboard from loading.<br />

that’s problematic, then continue<br />

restoring the remaining widgets into<br />

their correct folders one at a time, in<br />

case more than one is at fault. Because<br />

this problem is confined to a single<br />

user, it’s most likely to be an issue with<br />

a widget in ~/Library/Widgets (the<br />

tilde, ~, signifies the path to the<br />

logged-in account’s folder). Sometimes<br />

just moving them all out and back<br />

again sorts out the problem.<br />

Howard Oakley<br />

SECURITY<br />

REMOVE INFECTION BY<br />

RESETTING PC?<br />

My wife’s PC was successfully upgraded<br />

from Windows 7 to 10 last year, but I<br />

recently noticed that the Zeus virus had<br />

somehow slipped through her defences.<br />

I was unable to eradicate it, so decided<br />

to perform a reset through Settings, but it<br />

freezes on the keyboard layout screen.<br />

Can you assist please?<br />

Tony Morsani<br />

Trying to eradicate any kind of<br />

infection through a Windows reinstall<br />

or reset is not particularly<br />

recommended, as some infections can<br />

survive this. It’s far more advisable to<br />

treat the infection at its source, then<br />

www.apcmag.com 69

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