SUPPORT SERVICES Outcome Measures 911 Center: Average response time to priority one calls (time of call received to officer arrival). Training and Development: Average number of training hours for officers. 2015 Actual 2016 Actual 2017 Estimate <strong>2018</strong> Target 4:20 4:20 4:30 4:30 192 192 195 195 Service Level Indicators 2015 Actual 2016 Actual 2017 Estimate Number of reports processed. 7,707 7,273 9,600 Grant dollars awarded. $69,570 $143,000 $50,000 Total Training Hours. 14,850 13,584 16,851 Total Average Training Hours per Officer. 209 212 195 Total Average Training Hours per Civilian. 39 32 30 Number of calls dispatched. 64,000 88,000 90,000 140
SUPPORT SERVICES Expenditure Detail 2016 Audited Actuals 2017 Amended <strong>Budget</strong> <strong>2018</strong> <strong>Adopted</strong> <strong>Budget</strong> % Change Personnel Regular Wages $ 994,869 $ 1,003,476 $ 1,014,971 1.15% Longevity Service Award 7,460 9,445 8,145 -13.76% Rate/Shift Differential 214 3,000 3,000 0.00% Extra Duty Assignment 7,791 - - 0.00% Overtime Wages 11,417 15,000 15,000 0.00% Clothing Allowance 700 - - 0.00% Cleaning Allowance 500 500 500 0.00% Communication Allowance 840 840 840 0.00% Social Security 55,344 60,553 56,163 -7.25% Medicare 14,444 14,557 14,643 0.59% Workers Compensation 3,895 2,187 4,375 100.05% FPPA Death & Disability 1,267 747 2,759 269.34% Retirement Contributions 73,898 68,787 38,487 -44.05% Medical Insurance 148,061 171,049 169,971 -0.63% Dental Insurance 6,928 8,627 8,152 -5.51% Insurance Waivers 5,438 4,350 5,550 27.59% Life/AD&D Insurance 3,608 3,633 3,308 -8.95% Disability Insurance 3,086 3,110 2,944 -5.34% Total Personnel 1,339,760 1,369,861 1,348,808 -1.54% Purchased Services Professional Services 13,953 122,524 123,124 0.49% Catering/Dining Services 1,012 2,000 2,000 0.00% Repair/Maintenance Services 2,258 16,000 19,937 24.61% Telecommunication Services 629 - - 0.00% Training/Education 132,197 128,400 122,250 -4.79% Dues/Memberships 75 - - 0.00% Mileage/Travel 12 100 500 400.00% Miscellaneous Services - 1,000 1,000 0.00% Total Purchased Services 150,136 270,024 268,811 -0.45% Supplies/Non-<strong>Capital</strong> Equipment <strong>Operating</strong> Supplies 2,783 7,825 7,825 0.00% Non-<strong>Capital</strong> Equipment 241,127 207,980 86,101 -58.60% Uniforms/Safety Equipment 106 1,000 1,000 0.00% Total Supplies/Non-<strong>Capital</strong> Equipment 244,016 216,805 94,926 -56.22% Total Expenditures $ 1,733,912 $ 1,856,690 $ 1,712,545 -7.76% 141