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2018 Adopted Annual Operating & Capital Improvement Budget

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SUPPORT SERVICES<br />

Outcome Measures<br />

911 Center: Average response time to priority one calls (time of call<br />

received to officer arrival).<br />

Training and Development: Average number of training hours for<br />

officers.<br />

2015<br />

Actual<br />

2016<br />

Actual<br />

2017<br />

Estimate<br />

<strong>2018</strong><br />

Target<br />

4:20 4:20 4:30 4:30<br />

192 192 195 195<br />

Service Level Indicators<br />

2015<br />

Actual<br />

2016<br />

Actual<br />

2017<br />

Estimate<br />

Number of reports processed. 7,707 7,273 9,600<br />

Grant dollars awarded. $69,570 $143,000 $50,000<br />

Total Training Hours. 14,850 13,584 16,851<br />

Total Average Training Hours per Officer. 209 212 195<br />

Total Average Training Hours per Civilian. 39 32 30<br />

Number of calls dispatched. 64,000 88,000 90,000<br />

140

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