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SOCIAL IMPACT INVESTMENT: BUILDING THE EVIDENCE BASE<br />

make a meaningful contribution to these areas it is important to have an understanding of what makes for<br />

good practice in these areas.<br />

5.4.1.1 Services supporting long-term elderly care: what works?<br />

5.58 Increasing demand for long-term care of the elderly in many OECD countries is putting<br />

increasing pressures on many public budgets through increasing health costs (and creating social care<br />

service and pension needs) and this is projected to almost double in most countries over the next 3 decades.<br />

For these reasons integrated care services for the frail elderly have received much attention from<br />

policymakers in recent years. Below are some examples of integrated care practices and their social<br />

outcomes evaluations (focussing on reduction in hospital care) for the frail elderly: 22<br />

<br />

<br />

<br />

<br />

A longstanding integrated care service for the over 75’s in Canada (the Programme of Research<br />

to Integrate the Services for the Maintenance of Autonomy or PRISMA) coordinates integrated<br />

care provision through a joint governing board, and in some cases, pooled funds. A Randomized<br />

Controlled Trial (RCT) evaluation of PRISMA found reduced functional decline of programme<br />

participants, more satisfaction with their care, and reduced likelihood to re-use emergency<br />

department services 10 days after discharge (Hebert et al., 2005).<br />

Two small integrated care pilot programmes, Rovereto and Vittorio Veneto, were undertaken in in<br />

two provinces in Italy in the 1990s and provided integrated community-based medical and social<br />

services to the elderly. Evaluations of both programmes showed reductions in acute hospital<br />

admissions, and positive health outcomes amongst programme participants (MacAdam, 2008).<br />

In Victoria, Australia, the Hospital Risk Admission Programme (HARP) pilot provided services<br />

to elderly people who regularly attended hospital emergency departments. Through engagement<br />

with the elderly person’s carer, case management, multi-disciplinary teams, and outreach, the<br />

service achieved a reduction in emergency department admissions (of 20.8%), inpatient care (of<br />

27.9%) and number of bed days for inpatient care (of 19.2%) (Bird et al., 2007).<br />

In England, in 2008, the Integrated Care Pilots programme (ICPs) involved number of<br />

organisations integrating the care of older people with long-term conditions (via case<br />

management or care planning) for the purpose of lowering the risk of hospital admission. The<br />

evaluation of these two-year pilots showed decreases in planned admissions, outpatient service<br />

use and process improvements (e.g. use of care plans, professional training – without associated<br />

measurable social outcomes), but no increase in patient satisfaction was recorded, and there was<br />

no reduction in emergency department admissions (RAND, 2012).<br />

5.59 Services delivery practices that were successful at reducing high cost emergency services use and<br />

hospital care included involving the elderly person’s carer (HARP), case management of individuals,<br />

service planning and single point of entry to multiple service providers (all examples with the exception of<br />

ICPs), multi-disciplinary teams (HARP and Rovereto / Vittorio Veneto), screenings or assessments<br />

(PRISMA, Rovereto / Vittorio Veneto), outreach (HARP), service coordination boards (PRISMA).<br />

5.60 Integration practices are gathering momentum in OECD countries as political interest in cost<br />

effectiveness grows – meaning SII and private social delivery organisations can embrace these approaches,<br />

and find solutions to the specific challenges of working in complex governance settings.<br />

22 . The following evidence is summarised from OECD 2014f, Chapter 3, section 3.5.<br />

76 © OECD 2015

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