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Operations and Supply Chain Management The Core

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14 OPERATIONS AND SUPPLY CHAIN MANAGEMENT

SOLUTION

The first step is to get comparable data on Honda. One Web site that has these data is, again, www

.aol.com/stock-quotes/. Hyperlink to this site using your browser and then enter HMC in the “AOL

Quotes” block at the top of the page. Then, from the menu next to the stock price quote, select “Key

Ratios” and then “Full Key Ratios Data.” Finally, select the “Efficiency Ratios” tab to see the measures.

Check to see that you have the correct data.

Example data for Honda on the date this chapter was written is added to the data from exhibit 1.5

as follows:

A COMPARISON OF AUTOMOBILE COMPANIES

EFFICIENCY MEASURE TOYOTA (TM) FORD (F) GENERAL MOTORS (GM) HONDA (HMC)

Days sales outstanding 30.76 140.79 76.43 70.73

Days inventory 35.72 26.65 35.41 44.97

Payables period 39.78 61.95 73.71 38.82

Cash conversion cycle 26.70 105.48 38.13 76.88

Receivables turnover 5.09 2.59 4.78 5.16

Inventory turnover 10.09 13.70 10.31 8.12

Asset turnover 0.59 0.63 0.67 0.75

Next, we need to try to understand the data. Starting with cash conversion cycle time, Toyota is

the winner. Toyota does an outstanding job matching supply to demand by getting paid quickly by

dealers, which is reflected in days sales outstanding. It also pays its suppliers quickly, compared to

Ford and General Motors.

On Ford is strongest in inventory turn. This is surprising since we might expect Toyota to be

strong here, given its reputation in managing inventory. It is interesting to see how Ford is weakest in

receivables turnover, which may relate to the amount of credit it is giving customers in order to sell

vehicles. In asset turnover Honda is the best, with a highest value indicating that it makes great use

of the company assets.

CAREERS IN OPERATIONS AND SUPPLY CHAIN

MANAGEMENT

LO1–3 Know the

potential career

opportunities in

operations and

supply chain

management.

So what do people who pursue careers in OSCM do? Quite simply, they specialize in

managing the planning, production, and distribution of goods and services. Jobs abound

for people who can do this well since every organization is dependent on effective performance

of this fundamental activity for its long-term success.

It is interesting to contrast entry-level jobs in OSCM to marketing and finance jobs.

Many marketing entry-level jobs focus on actually selling products or managing the sales

of products. These individuals are out on the front line trying to push product to potential

customers. Frequently, a significant part of their income will depend on commissions from

these sales. Entry-level finance (and accounting) jobs are often in large public accounting

firms. These jobs involve working at a desk auditing transactions to ensure the accuracy

of financial statements. Other assignments involve the analysis of transactions to better

understand the costs associated with the business.

Contrast the marketing and finance jobs to OSCM jobs. The operations and supply

chain manager is out working with people to figure out the best way to deliver the goods

and services of the firm. Sure, OSCM people work with the marketing folks, but rather

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