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Operations and Supply Chain Management The Core

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452 OPERATIONS AND SUPPLY CHAIN MANAGEMENT

the efficient shipping of the 20- and 40-foot containers.

These are the same containers that are loaded onto rail cars

in the United States.

Currently, about 190,000 cubic meters of material are

shipped annually from China and Taiwan. This is expected

to grow about 15 percent per year over the next five years.

About 89 percent of all the volume shipped from China and

Taiwan are sent directly from the suppliers in 20- and 40-foot

containers that are packed by the supplier at the supplier site.

Approximately 21 percent are packed in the 20-foot containers

and 79 percent in 40-foot containers. The 20-foot containers

can hold 34 cubic meters (CBM) of material and the

40-foot containers, 67 CBM. The cost to ship a 20-foot container

is $480 and a 40-foot container, $600 from any port

location in China or Taiwan and to either Los Angeles or

Seattle. Grainger estimates that these supplier-filled containers

average 85 percent full when they are shipped.

The remaining 11 percent shipped from China and Taiwan

go through consolidation centers that are located at each port.

These consolidation centers are run by the freight forwarding

company and cost about $75,000 per year each to operate. At

the volumes that are currently running through these centers,

the variable cost is $4.90 per CBM. The variable cost of running

a consolidation center could be reduced to about $1.40

per CBM using technology if the volume could be increased

to at least 50,000 CBM per year. Now there is much variability

in the volume run at each center and it only averages about

5,000 CBM per site.

Material at the consolidation centers is accumulated on

an ongoing basis and as containers are filled they are sent to

the port. Volume is sufficient that at least one 40-foot container

is shipped from each consolidation center each week.

Grainger has found that the consolidation centers can load all

material into 40-foot containers and utilize 96 percent of the

capacity of the container.

Grainger ships from four major port locations.

Approximately 10 percent of the volume is shipped from

the north China port of Qingdao and 42 percent is shipped

from the central China port of Shanghai/Ningbo. Another

10 percent is shipped from Kaohsiung in Taiwan. The final

38 percent is shipped from the southern Yantian/Hong Kong

port. Consolidation centers are currently run in each location.

Grainger management feels that it may be possible to

make this part of its supply chain more efficient.

Specific Questions to Address in

Your Analysis

1. Evaluate the current China/Taiwan logistics costs.

Assume a current total volume of 190,000 CBM and

that 89 percent is shipped direct from the supplier plants

in containers. Use the data from the case and assume

that the supplier-loaded containers are 85 percent

full. Assume that consolidation centers are run at each

of the four port locations. The consolidation centers

use only 40-foot containers and fill them to 96 percent

capacity. Assume that it costs $480 to ship a 20-foot

container and $600 to ship a 40-foot container. What

is the total cost to get the containers to the United

States? Do not include U.S. port costs in this part of

the analysis.

2. Evaluate an alternative that involves consolidating

all 20-foot container volume and using only a single

consolidation center in Shanghai/Ningbo. Assume that

all the existing 20-foot container volume and the existing

consolidation center volume is sent to this single

consolidation center by suppliers. This new consolidation

center volume would be packed into 40-foot containers

filled to 96 percent and shipped to the United

States. The existing 40-foot volume would still be

shipped direct from the suppliers at 85 percent capacity

utilization.

3. What should be done based on your analytics analysis?

What have you not considered that may make your

analysis invalid or that may strategically limit success?

What do you think Grainger management should do?

Many thanks to Gary Scalzitti of Grainger for help with developing this

case.

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