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VINCI - 2005 annual report

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A RESPONSIBLE GROUP / THE SUSTAINABLE DEVELOPMENT APPROACH<br />

Sustainable development: <strong>VINCI</strong>’s improvement programme<br />

The sustainable development approach is built around fi ve main themes: human resources, civic involvement, customer and supplier<br />

relations, the environment and corporate governance. The following table shows only the principal projects; more detailed tables are provided<br />

in each section.<br />

Priority areas and projects<br />

Improve employee safety<br />

Guarantee equal<br />

opportunities<br />

Foster social dialogue<br />

Foster social integration<br />

through work<br />

Contribute to heritage<br />

preservation<br />

Guarantee the quality<br />

and safety of services<br />

and equipment<br />

Involve suppliers and<br />

subcontractors in the <strong>VINCI</strong><br />

approach<br />

➤ Commitments<br />

HUMAN RESOURCES See pp. 124-127<br />

CIVIC INVOLVEMENT See pp. 124-127<br />

‰ Zero accidents goal for<br />

employees, temporary<br />

workers, subcontractors<br />

and customers.<br />

‰ Promote road safety.<br />

‰ Combat all forms of<br />

discrimination.<br />

‰ Consult with employee<br />

representatives.<br />

‰ Encourage employees<br />

to participate in local civic<br />

involvement actions<br />

sponsored by <strong>VINCI</strong>.<br />

‰ Foster skills sponsorship.<br />

CUSTOMER AND SUPPLIER RELATIONS See pp. 128-131<br />

110<br />

<strong>VINCI</strong> <strong>2005</strong> ANNUAL REPORT<br />

‰ Evaluate the quality of<br />

our services and customer<br />

satisfaction.<br />

‰ Ensure our suppliers<br />

comply with the principles<br />

of the Global Compact.<br />

➤ Examples of <strong>2005</strong> initiatives<br />

‰ Work on personal protective<br />

equipment with buyers and<br />

suppliers.<br />

‰ Multiple actions taken with<br />

regional health insurance<br />

agencies in France (CRAM)<br />

to prevent road accidents and<br />

organisation of safe driving<br />

courses.<br />

‰ Awareness-raising campaign<br />

aimed at senior executives<br />

and managers of HR and<br />

communications departments.<br />

‰ Formalisation of technical<br />

tools.<br />

‰ Information on the social,<br />

environmental and societal<br />

challenges facing <strong>VINCI</strong>.<br />

‰ 82 projects supported by<br />

the <strong>VINCI</strong> Foundation.<br />

‰ Completion of the fi rst stage<br />

of work on the Hall of Mirrors<br />

in Versailles.<br />

‰ Rescue archaeology surveys.<br />

‰ User satisfaction surveys and<br />

“customer” days.<br />

‰ Integration of a specifi c clause<br />

in framework contracts.<br />

‰ Buyer training.<br />

➤ Future actions<br />

‰ Raise awareness<br />

of subcontracting risks.<br />

‰ Organise compliance<br />

audits of temporary work<br />

agencies.<br />

‰ Provide targeted training.<br />

‰ Involve <strong>VINCI</strong> suppliers and<br />

build a common approach.<br />

‰ Establish agreements on<br />

the gender and social mix<br />

at work.<br />

‰ Extend the scope of the<br />

<strong>VINCI</strong> Foundation’s actions<br />

to other countries in Europe<br />

and the rest of the world.<br />

‰ Support earthquake warning<br />

initiatives.<br />

‰ Develop more closely<br />

tailored services.<br />

‰ Carry out social<br />

and environmental audits<br />

of suppliers.

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