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The online power of users <strong>and</strong> money: can culture gain?<br />

Is it easy to sell on the Web <strong>and</strong> increase revenues?<br />

In the new digital culture today, cyberspace is not just a space for knowledge,<br />

information <strong>and</strong> entertainment. It is a new form of economic relations <strong>and</strong><br />

transactions, based on mass collaboration <strong>and</strong> use of the Internet. The book by D.<br />

Tapscott <strong>and</strong> A. Williams: Wikinomics: How Mass Collaboration Changes<br />

Everything, discusses how the economy of “the new Web” depends on mass<br />

collaboration <strong>and</strong> therefore it is important for the new media companies to find ways<br />

of making a profit with the help of Web 2.0 tools. The two authors name the new<br />

Internet economy “Wikinomics” <strong>and</strong> base it around four ideas: openness, peering,<br />

sharing <strong>and</strong> acting globally. This mass collaboration relies on free individual agents<br />

coming together <strong>and</strong> cooperating to solve a problem, improve a given operation or<br />

just to entertain <strong>and</strong> have fun. It is important that companies <strong>and</strong> organizations<br />

recognize these principles <strong>and</strong> try to profit with the help of Web 2.0 applications –<br />

assembling products not for but with their customers.<br />

As discussed above, in the online world the user has a voice. The users are the ones<br />

to control the quantity <strong>and</strong> quality by building up communities around sharing <strong>and</strong><br />

remixing content. The user is also a consumer, a buyer: therefore, this voice is having<br />

an impact on other users/consumers purchasing decisions. Successful portals create<br />

new business models for open content, much more responsive to customers’ dem<strong>and</strong>s<br />

<strong>and</strong> very different from the traditional media establishments. There are many new<br />

opportunities for aspiring entrepreneurs in the area of user-generated content as it<br />

creates a medium where masses can interact <strong>and</strong> can become an incredibly powerful<br />

force.<br />

Cyberspace acts more <strong>and</strong> more as a global virtual market, filled with suppliers <strong>and</strong><br />

buyers, connected with bargain schemes. Hundreds of thous<strong>and</strong>s of websites offer<br />

products for sale <strong>and</strong> act as virtual stores. The general economic rule is that the digital<br />

culture is a “money saver” for customers <strong>and</strong> “money-maker” for providers. Web<br />

portals’ developers underst<strong>and</strong> more <strong>and</strong> more that they have an economic value,<br />

because they grab the attention of large numbers of visitors, who are also potential<br />

buyers in the e-economy. The attention is attracted <strong>and</strong> kept only if a Web portal<br />

offers 3 main things: excellent content, community involvement <strong>and</strong> a larger context.<br />

Here are some examples of how websites implement successful business models<br />

<strong>and</strong> tools for generating high revenues.<br />

• The very famous online auction <strong>and</strong> shopping website e-Bay (www.ebay.com)<br />

has around 30 million registered users today, buying <strong>and</strong> selling nearly<br />

anything: from antiques <strong>and</strong> jewellery, to computers, furniture, vehicles,<br />

equipment, also services <strong>and</strong> intangible properties. The site also offers<br />

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