sejal architectural glass limited - Securities and Exchange Board of ...

This being an initial public offering of our Company, the Equity Shares of our Company are not listed
on any stock exchange.
Mechanism for redressal of Investor’s grievance
The Memorandum of Understanding between the Registrar to this Issue and us, will provide for
retention of records with the Registrar to this Issue for a period of at least one year from the last
date of dispatch of letters of Allotment, demat credit, refund orders to enable the investors to
approach the Registrar to this Issue for redressal of their grievances.
All grievances relating to this Issue may be addressed to the Registrar to this Issue, giving full details
such as name, address of the applicant, application number, number of shares applied for, amount
paid on application, Depository Participant, and the bank branch or collection center where the
application was submitted.
Sr. No. Nature of the Complaint
Time Taken
1. Non-receipt of the refund Within 7 days of receipt of complaint, subject
to
Production of satisfactory evidence.
2. Change of Address Within 7 days of receipt of information.
3. Any other complaint in
relation to Public Issue
Disposal of Investors’ Grievances and Redressal Mechanism
Within 7 days of receipt of complaint with all
relevant details.
We estimate that the average time required by us or the Registrar to this Issue for the redressal of
routine investor grievances shall be seven working days from the date of receipt of the complaint. In
case of non routine complaints and complaints where external agencies are involved, we will seek to
redress these complaints as expeditiously as possible.
Our Company has appointed Mr. Ashwin S. Shetty as the Compliance Officer who would directly liaise
with SEBI with respect to implementation/compliance of various laws, rules, regulations and other
directives issued by SEBI and matters related to investor complaints. The investors may contact the
compliance officer in case of any pre issue/post issue related problems at the following address:
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