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Acorn Communicator Filestore Manager's Guide

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the *CAT command or NETMGR task's TREE option to check the name<br />

and where it is.<br />

Not listening<br />

FileStore has not responded to the command the user just typed. The user<br />

should try at least two more times, as FileStore may simply be too busy to<br />

respond at the moment. If the problem persists:<br />

1. Check that FileStore is still turned on, plugged into Econet and in user<br />

mode.<br />

2. If the user was trying to log on, check the file server number stored in<br />

their <strong>Communicator</strong>, by selecting the Configure task. This should be<br />

the same as FileStore's station id or 254. If not, change it.<br />

3. If the user was trying to print using FileStore's printer, check that they<br />

have spelled the printer name correctly (using the Configure task). The<br />

printer name is normally PRINT, but you may have changed this by<br />

using the *PRNAME command.<br />

Not open for update<br />

Program error.<br />

Password file corrupted<br />

The password file (on the Library disc) is damaged. If the Library disc is on a<br />

floppy disc:<br />

1. Open the access flap:<br />

2. Put the Library disc in the righthand drive.<br />

3. Put the latest backup of the Library disc in the lefthand drive.<br />

4. Close the access flap.<br />

5. Log on as SYST, and use NETMGR's COPY command to copy the<br />

$.PASSWORD file to :titl e.$.PASSWORD where title is the title of<br />

the Library disc. (See Copying files and directories, in Chapter 3.)<br />

6. Open the access flap.<br />

7. Remove the backup disc.<br />

8. Put the Library disc back in the lefthand drive and the usual data disc in<br />

the righthand drive.<br />

9. Start up again.<br />

68 Appendix 2: DEALING WITH PROBELMS

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