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RepoRt on - BNP Paribas

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permanent operati<strong>on</strong>al c<strong>on</strong>trol<br />

the efforts that began a few years ago<br />

in the field of permanent operati<strong>on</strong>al<br />

c<strong>on</strong>trol, focusing <strong>on</strong> the involvement of<br />

operati<strong>on</strong>al staff in risk management<br />

and systematisati<strong>on</strong> of this approach,<br />

c<strong>on</strong>tinued and are progressively bearing<br />

fruit. in 2009, several salient measures<br />

should be noted:<br />

— the c<strong>on</strong>solidati<strong>on</strong> of the structure of<br />

the permanent operati<strong>on</strong>al c<strong>on</strong>trol<br />

system. following the decisi<strong>on</strong> taken<br />

in 2008 to have the permanent operati<strong>on</strong>al<br />

c<strong>on</strong>trol structure go bey<strong>on</strong>d<br />

a coordinati<strong>on</strong> role so as to play a supervisi<strong>on</strong><br />

and early warning role, 2009<br />

was marked by the formalisati<strong>on</strong> of the<br />

general framework in which the permanent<br />

operati<strong>on</strong>al c<strong>on</strong>trol system applies<br />

at the group level, and by the determinati<strong>on</strong><br />

of the scope in which the<br />

supervisi<strong>on</strong> and whistle blowing role is<br />

exercised. this formalisati<strong>on</strong> work also<br />

permitted integrating the significant<br />

changes introduced by regulati<strong>on</strong><br />

97-02 in the internal c<strong>on</strong>trol system of<br />

financial instituti<strong>on</strong>s;<br />

— the adaptati<strong>on</strong>s made or prepared in<br />

2009 in the c<strong>on</strong>text of the basel ii framework<br />

approved by the commissi<strong>on</strong><br />

bancaire:<br />

• updating of the data feeding the<br />

model by the entities, with a special<br />

focus <strong>on</strong> the most significant<br />

incidents;<br />

• definiti<strong>on</strong> of a capital allocati<strong>on</strong><br />

that is more sensitive to the risk<br />

profiles for implementati<strong>on</strong> as of<br />

2010;<br />

— extensi<strong>on</strong> of the scope of the business<br />

c<strong>on</strong>tinuity scenarios. in 2009, the<br />

efforts of the teams tasked with business<br />

c<strong>on</strong>tinuity largely focused <strong>on</strong><br />

the scenario of the unavailability of<br />

human resources and more specifically<br />

<strong>on</strong> preparing for a large scale<br />

epidemic;<br />

— the merger with fortis. management<br />

of the integrati<strong>on</strong> of fortis was <strong>on</strong>e<br />

of the key projects in 2009. a target<br />

system was defined, and the main<br />

measures implemented were to align<br />

bnP <strong>Paribas</strong> fortis al<strong>on</strong>g the practices<br />

of bnP <strong>Paribas</strong>, with a review of such<br />

practices so as to reflect the str<strong>on</strong>g<br />

points of fortis. the main projects for<br />

2010 are management of the transiti<strong>on</strong><br />

towards the bnP <strong>Paribas</strong> system<br />

in calculating capital requirements<br />

and of the migrati<strong>on</strong> of the fortis tools<br />

to those of bnP <strong>Paribas</strong>.<br />

besides aspects in c<strong>on</strong>necti<strong>on</strong> with the<br />

merger with fortis, 2010 will be marked by<br />

the c<strong>on</strong>solidati<strong>on</strong> of the supervisi<strong>on</strong> and<br />

whistle blowing functi<strong>on</strong> <strong>on</strong> the deployment<br />

and operati<strong>on</strong> of the permanent<br />

operati<strong>on</strong>al c<strong>on</strong>trol system in all of the<br />

group entities.<br />

periodic c<strong>on</strong>trol<br />

in the c<strong>on</strong>text of the “Knowledge” program<br />

launched in 2008, designed to<br />

harm<strong>on</strong>ise and enrich the knowledge<br />

base associated to the audit process, the<br />

general inspecti<strong>on</strong> unit made c<strong>on</strong>siderable<br />

progress <strong>on</strong> several points in 2009.<br />

the functi<strong>on</strong> acquired four new guidelines<br />

<strong>on</strong>:<br />

— c<strong>on</strong>duct of audit process;<br />

— supervisi<strong>on</strong> of audit process;<br />

— c<strong>on</strong>stituti<strong>on</strong>, archival and access to<br />

the audit file;<br />

— use and access to internal audit<br />

tools.<br />

these guidelines provide precise instructi<strong>on</strong>s,<br />

in accordance with the professi<strong>on</strong>al<br />

standards, that enable improving the<br />

audit trail and improve the homogeneity<br />

of working methods and audit deliverables<br />

in all of the “hubs” of the general<br />

inspecti<strong>on</strong> unit.<br />

training was organised in all “hubs”<br />

to present these operati<strong>on</strong>al procedures<br />

which entered into force <strong>on</strong><br />

1 november 2009.<br />

the “How-to” program ultimately c<strong>on</strong>templates<br />

(end of 2010) the delivery of<br />

9 guidelines, covering the main internal<br />

audit processes.<br />

the integrati<strong>on</strong> of fortis within the scope<br />

of c<strong>on</strong>solidati<strong>on</strong> of bnP <strong>Paribas</strong> has led<br />

to the setting up of many working groups<br />

having for their duties to organise the<br />

functi<strong>on</strong> and c<strong>on</strong>verge the tools, methods<br />

and guidelines (the “How-to” has<br />

applied since 1 january 2010 within this<br />

scope).<br />

training <strong>on</strong> the bnP <strong>Paribas</strong> tools and<br />

guidelines has also been provided to all<br />

employees.<br />

within the bnP <strong>Paribas</strong> scope, the professi<strong>on</strong>alisati<strong>on</strong><br />

effort has c<strong>on</strong>tinued:<br />

training acti<strong>on</strong>s in 2009 increased by<br />

8% compared to 2008, as did professi<strong>on</strong>al<br />

certificati<strong>on</strong>s (+22%).<br />

in the area of “risk assessment”, the<br />

functi<strong>on</strong> upgraded its tools in 2009: the<br />

myriskassessment tool was improved so<br />

as to better formalise the audit trail between<br />

the different “risk assessment” factors<br />

and the listing of auditable macro<br />

domains.<br />

122 <str<strong>on</strong>g>RepoRt</str<strong>on</strong>g> <strong>on</strong> CoRpoRate SoCial and enviR<strong>on</strong>mental ReSp<strong>on</strong>Sibility

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