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RepoRt on - BNP Paribas

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NRE indicator – 2009 year Scope for 2009<br />

27. Outsourcing and the Bank’s policy with subc<strong>on</strong>tractors: steps to ensure that subc<strong>on</strong>tractors<br />

comply with Internati<strong>on</strong>al Labour Organizati<strong>on</strong> (ILO) standardsil (OIT)<br />

Since 2002, all c<strong>on</strong>tracts negotiated and signed by the Group’s purchasing department c<strong>on</strong>tain<br />

c<strong>on</strong>tractual provisi<strong>on</strong>s relating to corporate and social resp<strong>on</strong>sibility. In terms of corporate resp<strong>on</strong>sibility,<br />

clauses require compliance with fundamental Internati<strong>on</strong>al Labour Organizati<strong>on</strong> (ILO) standards<br />

or with principles of labour law in the country where the agreement is signed, where those principles<br />

are stricter than ILO standards.<br />

To promote transparency, the purchasing department has set up a dedicated suppliers’ portal<br />

<strong>on</strong> the Group’s website, which makes specific reference to sustainable development and compliance<br />

with ILO standard. For more informati<strong>on</strong>, go to: http://fournisseur.bnpparibas.com/deven.htm<br />

CRBF Regulati<strong>on</strong> 97-02 clauses are systematically included in subc<strong>on</strong>tracting agreements signed by ITP’s<br />

purchasing department.<br />

Going against the grain of the widespread trend toward outsourcing of informati<strong>on</strong> technology functi<strong>on</strong>s,<br />

<strong>BNP</strong> <strong>Paribas</strong> has opted for a novel soluti<strong>on</strong> by forming a joint venture with IBM France to administrate<br />

the Group’s IT systems. This strategic alliance enables the Group to c<strong>on</strong>trol and c<strong>on</strong>tain IT costs while<br />

preserving a centre of excellence with leading-edge technology in France. Through this unique<br />

partnership, <strong>BNP</strong> <strong>Paribas</strong> has retained c<strong>on</strong>trol of its technological capabilities while ensuring a seamless<br />

transiti<strong>on</strong> for IT systems administrati<strong>on</strong> employees, since all were able to retain the individual<br />

and collective benefits associated with their positi<strong>on</strong>s. Group<br />

28. Steps taken by the Bank to ensure that subsidiaries comply with ILO standards<br />

The Purchasing department performs, gathers and audits all the major outsourcing agreements<br />

entered into locally by Group entities worldwide. The findings of these audits are used to formulate<br />

recommendati<strong>on</strong>s for entities regarding necessary updates.<br />

In 2009, the Purchasing department launched a Purchasing Standards Guide which was distributed<br />

to all of the Group’s purchasing staff. The guide summarises the rules and mandatory standards<br />

to be adhered to by the Purchasing Functi<strong>on</strong> in order to ensure compliance with CSR objectives.<br />

Subsidiaries and entities are resp<strong>on</strong>sible for ensuring that these directives are properly followed.<br />

In additi<strong>on</strong> to the management c<strong>on</strong>trols required by the Group’s internal c<strong>on</strong>trol system, internal audit<br />

and inspecti<strong>on</strong> teams are resp<strong>on</strong>sible for verifying compliance with directives. In 2008 the Group’s CSR<br />

audit methodology was overhauled: the reference documents and methodology guides were updated<br />

to take more systematic account of the problems and issues that Group entities encounter in France<br />

and other territories.<br />

A whistleblower hotline enables employees to report any compliance risks they may encounter. Group<br />

29. Steps taken by foreign subsidiaries to address the impact of their business<br />

<strong>on</strong> regi<strong>on</strong>al development and local communities<br />

All Group subsidiaries are part of a business line and must c<strong>on</strong>tribute to fulfilling its strategy,<br />

implementing its policies and exercising its social resp<strong>on</strong>sibility.<br />

The levels of remunerati<strong>on</strong> provided by <strong>BNP</strong> <strong>Paribas</strong> to employees, particularly in emerging nati<strong>on</strong>s,<br />

and benefits such as health insurance and death/disability coverage, help raise standards of living<br />

for employees’ families and communities.<br />

The Group makes limited use of expatriate staff, giving local staff the opportunity to take up managerial<br />

functi<strong>on</strong>s and other positi<strong>on</strong>s of resp<strong>on</strong>sibility. Group<br />

139 <str<strong>on</strong>g>RepoRt</str<strong>on</strong>g> <strong>on</strong> CoRpoRate SoCial and enviR<strong>on</strong>mental ReSp<strong>on</strong>Sibility

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