Housing Counseling Process Evaluation and Design of ... - HUD User

Among the different agency mission types, legal assistance agencies, agencies with a housing
counseling mission, and housing/neighborhood development agencies are most likely to serve a
higher than average share of non-white clients (Exhibit 7-4). (By contrast, agencies with a broad
social service or consumer credit counseling mission are most likely to serve a predominantly white
population.) Other agency types whose clients are likely to be more than 50 percent non-white are
agencies that primarily provide pre-purchase homeownership counseling or a combination of pre- and
post-purchase counseling, and agencies serving fewer than 1,000 clients per year.
Exhibit 7-4.
Percent of Agencies Serving a Client Population that is More than 50% Nonwhite,
by Agency Mission, Counseling Specialization, and Client Volume
AGENCY MISSION (N=1,081)
Housing counseling
Housing/neighborhood development
Social service
Consumer credit
Legal assistance
28%
41%
55%
54%
58%
COUNSELING SPECIALIZATION (N=1,102)
Pre-purchase
Post-purchase
Pre- and post-purchase
Rental or homeless
No specialization
34%
42%
45%
53%
52%
CLIENT VOLUME (N=1,101)
Less than 150 clients
150 to 499 clients
500 to 999 clients
1000 to 4999 clients
5000+ clients
35%
51%
50%
50%
45%
0% 10% 20% 30% 40% 50% 60% 70%
Source: Abt Associates survey of HUD-approved counseling agencies and Abt Associates tabulations of 9902
data.
Notes:
Agencies are categorized as specializing in one of four types of counseling (pre-purchase, post-purchase, preand
post-purchase, rental or homeless) when at least 80 percent of their clients receive that type of counseling.
Agencies that do not have at least 80 percent of their clients receiving one of the four types of counseling are
categorized as “no specialization.”
“N=” indicates number of survey respondents for that category.
Chapter 7. Client Characteristics and Outcomes 101