Housing Counseling Process Evaluation and Design of ... - HUD User

Exhibit 8-8.
Educational Attainment by Primary Agency Mission, Counseling Specialization,
and Annual Client Volume
AGENCY MISSION (N=1,052)
Housing counseling
Housing/neighborhood development
Social service
Consumer credit
Legal assistance
47%
51%
52%
55%
81%
COUNSELING SPECIALIZATION (N=1,052)
Pre-purchase
Post-purchase
Pre- and post-purchase
Rental or homeless
No specialization
47%
60%
52%
49%
55%
CLIENT VOLUME (N=1,051)
Less than 150 clients
150 to 499 clients
500 to 999 clients
1000 to 4999 clients
5000+ clients
51%
49%
52%
51%
55%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Percent of Counselors with a 4-year College Degree or Above
Source: Abt Associates survey of HUD-approved counseling agencies and Abt Associates tabulations of 9902
data.
Notes:
Agencies are categorized as specializing in one of four types of counseling (pre-purchase, post-purchase, preand
post-purchase, rental or homeless) when at least 80 percent of their clients receive that type of counseling.
Agencies that do not have at least 80 percent of their clients receiving one of the four types of counseling are
categorized as “no specialization.”
Note: “N=” indicates number of survey respondents for that category.
Chapter 8. Characteristics of Housing Counselors 129