Housing Counseling Process Evaluation and Design of ... - HUD User

PROGRAMMING NOTE: Respondents who see this question must answer it to continue and
must select at least one service.
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PROGRAMMING NOTE:
ONLY DISPLAY THOSE SERVICES CHOSEN IN QUESTION 3
ABOVE AS CHOICES IN Q4. USE CHECK BOXES
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“Clients” are the number of individual households counseled or educated. Multiple
individuals or family members with the same problem or need that receive counseling
together should be treated as an individual client. For example, a husband and wife or
brother and sister who are mortgagors under the same note count as one client.
Similarly, three renting families who experience the same problem with the same
landlord, are counseled together, and have the same resolution to the problem count as
one client.
4. For which of the counseling services identified in the previous question did you serve at least 25
(twenty five) clients during the past twelve months? (If information on your client volumes over
this period is not readily available, you may refer to another recent 12-month period.)
Homebuyer education workshops
Post-purchase homeowner workshops
Predatory lending workshops
Assistance on fair housing issues
Pre-purchase homebuyer counseling
Post-purchase homeowner counseling to resolve or prevent mortgage
delinquency
Counseling related to Home Equity Conversion Mortgages
Post-purchase counseling regarding mortgage refinancing
Counseling related to locating, securing or maintaining residence in rental
housing
Counseling related to shelter or services for the homeless
PROGRAMMING NOTE: Respondents who see this question must answer it to continue and
must select at least one service.
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5. Approximately how many total housing education and counseling clients did you serve during the
past twelve months? (OR you may refer to another recent 12-month period if information on
your client volumes over this period is not readily available.) Please enter a whole number
without decimals.
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Appendix B. Survey of HUD-Approved Counseling Agencies