Housing Counseling Process Evaluation and Design of ... - HUD User

Section B. Housing Education and Counseling Management and
Staff
(NOTE: All questions in this section refer ONLY to housing counseling and education staff)
PROGRAMMING NOTES:
• SHOW TITLE “Housing Education and Counseling Management and Staff” (with the note
underneath) ON TOP OF EACH SCREEN FOR QUESTIONS 11 THRU 22.
• PUT THIS NOTE UNDERNEATH TITLE/NOTE: In order for your answers on this page to
be saved, you must click the “Next Page” button at the bottom of the page.
Specific definitions are available for the terms in blue. Place your cursor over the term and LEFT
CLICK with your mouse to show the definition(s). A new window will open. When you are done
reading the definition(s), you may close that window.
PROGRAMMING NOTE: For items in blue, create hyperlink and show all terms in blue on
that screen in a separate window, allowing simultaneous viewing of questions and definitions
Throughout this survey, where you see “housing education and counseling services”:
“education” refers to workshops or group sessions while “counseling” refers to one-onone
sessions with individuals.
11. How many individuals share primary responsibility for overseeing your housing counseling and
education services? (By overseeing we mean directing, managing and supervising these
activities.) Please enter a numeric response without decimals.
_________ [RESPONSE CANNOT BE GREATER THAN THE SUM OF Q9 AND Q10]
12. Using the drop down menu provided, please select in the left column below the position title of
each individual who shares primary responsibility for overseeing your housing counseling and
education services. In the right column, please indicate your best estimate of the percentage of
each person’s time spent in this activity. Total may be greater than 100%. [PLEASE NOTE: If
one or more overseeing individuals in your agency have a title not listed in the drop down menu
choices, please enter their title(s) in the “other” row(s) below.]
PROGRAMMING NOTES:
• PROGRAM SO THAT THE FOLLOWING TABLE HAS SEVEN (7) ROWS WITH
DROP DOWN MENU CHIOICES AS LISTED BELOW, AND THREE (3) ROWS
ALLOWING RESPONDENTS TO CHOOSE “Other” AND “Specify” THE POSITION
TITLE FOR THEIR ORGANIZATION
[Drop down MENU choices: Chief Executive Officer (CEO); Executive Director (ED);
Chief Operating Officer (COO); Program Director; Program Manager; Senior Counselor;
Lead Counselor; Director of Operations; Director of Education; Director of Housing
Counseling; Branch Manager; Supervisor]
• EACH ROW DOES NOT NEED TO BE ANSWERED.
• A POSITION CAN BE CHOSEN MORE THAN ONCE.
• VALUES FOR EACH ROW MUST BE BETWEEN 0 AND 100%.
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Appendix B. Survey of HUD-Approved Counseling Agencies