International Post Guide - Australia Post

20 International Post Guide
�2.5 – Registered Post International
Registered Post International is an additional security service for letters and documents up to 500 g
only, to almost any address in the world. Refer to Section 6 of this Post Guide for the countries
served.
�2.5.1 – What the service offers
Registered Post International offers:
� a single price to the world including envelope, postage and registration
� a unique identification number for each article
� proof of posting when lodged at the counter of an Australia Post office
� a signed record of delivery in most countries.
�2.5.2 – Prepaid envelopes
Senders must use the special Registered Post International prepaid envelopes, available in two sizes:
Envelope Dimensions Maximum Maximum Unit of sale
Weight Thickness
DLE 130 mm × 240 mm
To enclose a DL
envelope
500 grams 5 mm Single envelope
B4 353 mm × 250 mm 500 grams 20 mm Single envelope
Australia Post does not accept a Registered Post International envelope if:
� the envelope is not in sound condition
� the envelope is not securely sealed
� the envelope bears the appearance of having been opened and resealed
� the address is written in pencil or any erasable medium
� the addressee is a set of initials, an acronym or a codename unless the address also contains a
'care of' named addressee.
�2.5.3 – Insertions
No non-letter or non-document insertions of any kind are allowed.
�2.5.4 – Documentation
Senders must complete the declaration on the envelope. No other documentation is required.
�2.5.5 – Lodgement
Senders may lodge Registered Post International envelopes:
� at any office of Australia Post
� in a street post-box, if proof of posting is not required.
�2.5.6 – Proof of posting
Senders who require proof of posting must lodge a Registered Post International article at an office
of Australia Post. They receive a postmarked receipt.
�2.5.7 – Proof of delivery
In most countries, the person accepting delivery signs for the article. The delivery office retains the
record for 6 months. In some countries, the office records the delivery but obtains no signature.
�2.5.8 – Supplementary services
The International Delivery Confirmation service is available with Registered Post International for an
additional fee – refer to �3.2 – International Delivery Confirmation. The International Extra Cover
service is not available.
�2.5.9 – Compensation
The maximum compensation payable under Australia Post Terms and Conditions for a Registered
Post International article is $100. Refer to �5.15 – International Compensation claims.
For further information on this service, contact the Australia Post call-centre on 13 13 18.
September 2007