International Post Guide - Australia Post

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International Post Guide 23 �2.7.7 – Transmission options A Fax Centre may transmit an original document: � to an overseas Fax Centre for onward delivery to the addressee – refer to Section 6 of this Post Guide for those countries that operate Fax Centres � to a private CCITT Group 3 fax machine located in any country connected to the IDD network. Transmissions to private fax machines Australia Post reserves the right to refuse or discontinue further transmission attempts to a private fax machine if: � the destination facsimile machine is not accessible via the PSTN � contact with the nominated number is not established after three dialling attempts � connection to the nominated number cannot be maintained for long enough to transmit the complete document � the destination fax machine does not meet CCITT Group 3 standards. �2.7.8 – Delivery options The sender must nominate the method of delivery on the transmittal sheet at the time of lodging the document. The delivery options for a facsimile document depend on the delivery methods offered by the overseas postal service. These generally include: � over the counter to a recipient who provides suitable identification – if the transmittal sheet includes a telephone number, the overseas Fax Centre usually notifies the recipient of the document's arrival � by post � by special messenger or whatever express delivery service is available at the destination � by onward transmission to a private fax machine. �2.7.9 – Payment options The sender pays for the FaxPost service when the Fax Centre accepts the document: � in cash, or � by a debit to an approved credit card, debit card, or Australia Post charge account. Australia Post staff may refuse to offer the International FaxPost service if the customer offers to pay on credit terms and staff believe that Australia Post may not receive subsequent payment. �2.7.10 – Return of original document The sender may request the return of the original document: � by collection from the Fax Centre, or � by ordinary post, free of charge. If the sender makes no request for the return of the original document, the Fax Centre destroys the document after two months. �2.7.11 – Liability of Australia Post In relation to the International FaxPost service, subject to the provisions of the Australia Post Terms and Conditions, Australia Post is not liable for: � any defamation or infringement of copyright � any loss or damage of any kind (including but not limited to direct and consequential loss) resulting from any act or omission, whether negligent or otherwise, by or on behalf of Australia Post. September 2007
24 International Post Guide �2.8 – International Contract Business International Contract Business offers a flexible range of services to business customers dealing with overseas countries. �2.8.1 – Key services The major services of International Contract Business are: � Express Courier International � Express Post International – Letters and Parcels � Air Mail. �2.8.2 – Supplementary services Australia Post can tailor International Contract Business to the particular needs of individual businesses to provide pick-up, processing with minimal paperwork and reduced costs. These services can result in enhanced delivery times. �2.8.3 –International Contract Business agreements Businesses can qualify for a business agreement when they regularly send their international despatches through Australia Post. International Contract Business services and prices are flexible. Australia Post can tailor agreements to suit most business needs. �2.8.4 – Who to call For further information, call an Australia Post consultant on 13 11 18. September 2007
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International Post Guide - Australia Post

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