International Post Guide - Australia Post

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International Post Guide 3 Table of Contents How to use this Post Guide.................................................................................... 4 Section 1 – International Post Definitions �1.1 – Air Mail Letters ......................................................................................................6 �1.2 – International Parcels up to 20 kg............................................................................8 �1.3 – Print Post Direct Bags International (M Bags) .......................................................9 �1.4 – Valuable items.......................................................................................................9 �1.5 – Duty-payable articles.............................................................................................9 �1.6 – Infectious and non-infectious diagnostic substances and Patient specimens .....10 �1.7 – Poste Restante....................................................................................................10 �1.8 – Usual delivery time ..............................................................................................10 Section 2 – International Post Services �2.1 – Express Courier International..............................................................................11 �2.2 – Express Post International - Letters ....................................................................14 �2.3 – Express Post International - Parcels ...................................................................16 �2.4 – Air Mail ................................................................................................................19 �2.5 – Registered Post International ..............................................................................20 �2.6 – Sea Mail Parcels .................................................................................................21 �2.7 – International FaxPost ..........................................................................................22 �2.8 – International Contract Business...........................................................................24 �2.9 – International Reply Paid (IRP).............................................................................25 �2.10 – International Reply Coupons .............................................................................27 �2.11 – International Money Orders...............................................................................28 Section 3 – Supplementary Services �3.1 – International Extra Cover.....................................................................................29 �3.2 – International Delivery Confirmation .....................................................................30 Section 4 – Special Services �4.1 – Articles for the blind.............................................................................................31 �4.2 – Defence Forces mail ...........................................................................................32 Section 5 – International Post – General Provisions �5.1 – Scope of the International Post ...........................................................................33 �5.2 – International Post and GST .................................................................................33 �5.3 – Universal Postal Union (UPU) .............................................................................33 �5.4 – Customs regulations............................................................................................34 �5.5 – Addressing ..........................................................................................................36 �5.6 – Contents and packing..........................................................................................36 �5.7 – Restrictions..........................................................................................................37 �5.8 – Prohibitions..........................................................................................................38 �5.9 – Firearms and Firearm Parts.................................................................................39 �5.10 – International Mail Security Requirements..........................................................40 �5.11 – Redirection of International Post articles ...........................................................41 �5.12 – Withdrawal from the International Post..............................................................41 �5.13 – Undeliverable International Post articles ...........................................................42 �5.14 – Enquiries and complaints ..................................................................................42 �5.15 – International Compensation claims ...................................................................43 �5.16 – International Extra Cover claims........................................................................45 �5.17 – Compensation and Extra Cover claim conditions..............................................47 Section 6 – Destination Countries and Territories �6.1 – How to use this Section.......................................................................................49 �6.2 – Destinations – Afghanistan to Zimbabwe ............................................................50 �6.3 – Destination cross-reference index.....................................................................291 Index ......................................................................................................................299 September 2007
4 International Post Guide How to use this Post Guide This Post Guide contains detailed reference material about the International Post service from Australia Post. To help you go directly to the right place, we show here the most common questions you ask and the quick way to find the right answers. A numeric reference, for example �1.1.1, refers to the section number in this Post Guide. A reference in italics, for example Post Charges Booklet refers to another Australia Post publication. All details of International Post charges are in the Post Charges Booklet (8833665). All details about the services available to each country are in Section 6 of this Guide. Countries are listed alphabetically. The Guide shows the availability of services and any special limitations or conditions that might apply. Before you file this Post Guide, take a little time to understand the way it structures its information. This will save time later when you need to find something in a hurry. What articles can I send in the International Post? How big? How heavy? What services can I use? How much does the service cost? Can I obtain Extra Cover for the article? September 2007 Refer to the Post Charges Booklet (8833665) Air Mail Letter �1.1 Contents of a Letter �1.1.2 Greeting Card or Postcard �1.1.3 Aerogramme �1.1.4 Parcel �1.2 Print Post Direct Bags �1.3 Valuable items �1.4 Duty-payable articles �1.5 Infectious and non-infectious diagnostic substances and Patient specimens �1.6 Refer to Section 6 of this Guide for the services available to each country. For general conditions, refer to: Express Courier International �2.1 Express Post International - Letters �2.2 Express Post International – Parcels �2.3 Air Mail �2.4 Registered Post International �2.5 Sea Mail Parcels �2.6 International FaxPost �2.7 International Contract Business �2.8 Refer to Section 6 of this Guide for the amount of Extra Cover available to each country for each service. For general conditions, refer to: International Extra Cover �3.1
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International Post Guide - Australia Post

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