International Post Guide - Australia Post
International Post Guide - Australia Post
International Post Guide - Australia Post
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30 <strong>International</strong> <strong>Post</strong> <strong>Guide</strong><br />
�3.1.7 – Delivery confirmation<br />
The <strong>International</strong> Delivery Confirmation service is available with the <strong>International</strong> Extra Cover<br />
service and attracts an additional fee – refer to �3.2 – <strong>International</strong> Delivery Confirmation.<br />
�3.1.8 – Extra Cover claims<br />
For how to make an Extra Cover claim, refer to �5.16 – <strong>International</strong> Extra Cover claims.<br />
�3.2 – <strong>International</strong> Delivery Confirmation<br />
To receive an <strong>International</strong> Delivery Confirmation, the sender completes an <strong>International</strong> Delivery<br />
Confirmation card that <strong>Australia</strong> <strong>Post</strong> despatches with the international article. On delivery of the<br />
article, the overseas postal administration obtains the signature of the addressee or his or her agent<br />
on the card. The overseas postal administration then endorses the card with a postmark and returns<br />
it to the sender, normally by Air Mail.<br />
�3.2.1 – Availability<br />
<strong>International</strong> Delivery Confirmation is available in conjunction with:<br />
� Registered <strong>Post</strong> <strong>International</strong><br />
� the <strong>International</strong> Extra Cover service.<br />
In addition, some countries provide <strong>International</strong> Delivery Confirmation in conjunction with<br />
Air Mail Parcels or Sea Mail Parcels. This service is not available with ECI or EPI - Parcels. Refer to<br />
Section 6 of this <strong>Post</strong> <strong>Guide</strong>.<br />
�3.2.2 – Lodgement<br />
Senders must lodge all <strong>International</strong> Delivery Confirmation articles at a <strong>Post</strong> Office counter and<br />
complete their own address details on the card supplied by <strong>Australia</strong> <strong>Post</strong>. The address must be<br />
written in a non-erasable medium (not pencil) in Roman characters (A, B, C, … a, b, c …) and<br />
Arabic numerals (1, 2, 3, …).<br />
The card accompanies the article to the overseas delivery post office. The card is included in the<br />
weight of the article when assessing post charges.<br />
�3.2.3 – Addressee in person<br />
Most countries deliver only to the person named in the address if the sender specifically requests it.<br />
The sender should endorse the address side of the article ADDRESSEE ONLY or similar words in the<br />
language of the destination country. If no such words appear, general delivery conditions apply.<br />
For further information on this service- contact the <strong>Australia</strong> <strong>Post</strong> call-centre on 13 13 18.<br />
September 2007
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