State of the Practice of Computer Security Incident Response Teams ...

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vi CMU/SEI-2003-TR-001
List of Tables Table 1: CSIRT Acronyms and Names................................................................13 Table 2: CSIRT Organizational Models ...............................................................15 Table 3: List of Founding FIRST Members..........................................................21 Table 4: Total Registered European CSIRTs .......................................................40 Table 5: Geographical Distribution of Registered CSIRTs ...................................41 Table 6: Table 7: North American and European CSIRTs by Subcategory........................44 CSIRT Funding Strategies.....................................................................55 Table 8: Example of Calculating Incident Costs ..................................................60 Table 9: CSIRT Services by Category.................................................................66 Table 10: Features of a CSIRT Tracking System ..................................................91 Table 11: Incident Reporting Forms ......................................................................92 Table 12: Methods of Categorizing and Prioritizing Incident Reports and Activity..95 Table 13: Severity Levels of the National Hurricane Preparedness Center ...........97 Table 14: Challenges Faced by CSIRTs..............................................................129 CMU/SEI-2003-TR-001 vii
Page 1: State of the Practice of Computer S
Page 4 and 5: This report was prepared for the SE
Page 6 and 7: 3.1.3 Total Registered CSIRTs......
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Page 16 and 17: This document provides a view of th
Page 18 and 19: • Katherine Fithen for her contin
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Page 22 and 23: Although CSIRTs have been in existe
Page 24 and 25: ased on a sampling of CSIRTs done v
Page 26 and 27: future growth. It can also be used
Page 28 and 29: The participating CSIRTs also repre
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Page 32 and 33: ole. This may include providing sec
Page 34 and 35: • Incident response is the action
Page 36 and 37: Model Coordinating CSIRT Descriptio
Page 38 and 39: After the worm had been successfull
Page 40 and 41: 2.3.2 The Creation of FIRST In Augu
Page 42 and 43: Up until this point, only one or tw
Page 44 and 45: the other teams. Again, the communi
Page 46 and 47: into a course for new incident hand
Page 48 and 49: These early teams have become leade
Page 50 and 51: 2.3.5 Initiatives in Latin America
Page 52 and 53: stituency is the research network a
Page 54 and 55: In September 2003, the U.S. Departm
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Page 58 and 59: • There is not one entity for reg
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Table 4 combines the total number o
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In looking at the growth of teams e
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Table 6: North American and Europea
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3.1.5 Other Trends Other trends we
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Figure 10: Example of Team Sponsors
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service providers, or nation states
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their web pages. This may also be t
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A CSIRT, due to its position, may a
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Malaysia Computer Emergency Respons
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data collection, the use of analysi
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Dittrich goes on to say that a big
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• insider abuse of internal compu
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Making the case to management to ga
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• Security quality management ser
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• perform artifact analysis (66%)
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• Distributed dedicated CSIRTs: 1
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Not surprisingly, in the majority o
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tended team is formed by temporaril
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• audit and risk management speci
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As the field of incident handling a
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promote “higher education in info
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3.7.1 Defining Computer Security In
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3.7.1.1 Security Incident Taxonomy
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• identifying the staff and neces
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Other flow diagrams and charts have
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• Rule #1: Don’t Panic! • Rul
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3.7.5.1 Data Fields Many CSIRTs hav
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formats for exchanging incident dat
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Level/Priority Low Type of Incident
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priority), yellow (cautionary alert
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way, the combined and coordination
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Whoever does this work must not onl
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• staff misuse of company system
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Effective teams will have a plan in
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• 83% of the education CSIRTs sha
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Figure 14: Attack Sophistication Ve
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service managers or customers. Such
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As the volume of incident and vulne
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enabling better cooperation and ass
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3.9.2 United States Cyber Crime Law
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3.10.1.2 Trusted Introducer for CSI
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3.10.1.5 Asia Pacific Computer Emer
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For more information see: http://ce
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3.10.3.3 Distributed Intrusion Dete
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3.10.5 Research CSIRTs and security
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3.12 Resources 3.12.1 Case Study Ex
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132 CMU/SEI-2003-TR-001
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standards for incident handling met
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• management support and trust fr
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We are seeking opportunities to col
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140 CMU/SEI-2003-TR-001
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3. If yes, who is that constituency
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. __ Distributed dedicated team (te
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e. __ answering hotline/help desk c
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26. What are your business hours? _
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e. __ Audit or Risk Management Depa
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Type and Title of Publication Autho
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Type and Title of Publication Autho
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156 CMU/SEI-2003-TR-001
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Seminars include Intrusion Detectio
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TRANSITS Training Workshop http://w
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Certification Organizations Current
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164 CMU/SEI-2003-TR-001
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Article 10 - Offences related to in
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accessing legal implications coordi
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http://thomas.loc.gov/ Bills, Publi
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18 U.S.C. § 1832 - Theft of trade
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http://frwebgate.access.gpo.gov/cgi
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SecurityFocus Online - Library Comp
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U.S. House of Representatives - Off
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CERT Coordination Center The CERT/C
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CIO/FBI/USSS These are the CIO Cybe
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CIO CYBERTHREAT RESPONSE & REPORTIN
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asic information that is included i
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Department of Justice Computer Crim
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FBI & USSS FIELD OFFICES TELEPHONE/
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FBI & USSS FIELD OFFICES TELEPHONE/
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CONTRIBUTORS INDUSTRY Peter Allor M
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Nebraska Information Technology Com
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COMPUTER INCIDENT REPORTING SHORT F
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3. Has your agency experienced this
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a. System(s) disconnected from the
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6. (Optional) Updates to policies a
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COMPUTER SECURITY INCIDENT HANDLING
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Steele The Information Assurance Te
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Network Incident Report United Stat
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Details for Probes and Scans Appare
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Details for Unauthorized Access (co
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Van Wyk and Forno In their book Inc
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Bibliography All URLs are valid as
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[Caloyannides 01] Caloyannides, Mic
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[Ferreira 96] Ferreira, Joao Nuno;
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[Kossakowski 00] Kossakowski, Klaus
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[Scalet 02] Scalet, Sarah. “Risk:
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[van Wyk 01] van Wyk, Kenneth R. &
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Index @stake, 157 abnormal network
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CIO, 84, 92 CIRC, 13 CIRT, 13 CISSP
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internal, 14, 92 internal centraliz
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incident handling, 84 reporting, 92
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security, 56, 124 support staff, 73
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incoming information, 74 priority s
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survey, xii, 5, 49, 52, 55, 67, 71,
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REPORT DOCUMENTATION PAGE Form Appr
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