State of the Practice of Computer Security Incident Response Teams ...

More documents

Recommendations

Info

asic information that is included in the CIO Cyberthreat Response Form. There is additional information that will be required to effectively conduct the investigation (see bullet points below), but the form is a good place to start. Sometimes you will report an incident to law enforcement after the fact—you have detected that something happened, but your systems are functioning normally and whatever damage is likely has already been done. In this case, you will want to gather as much information as possible for the law enforcement agents before you make the call. Here is some additional information that will help law enforcement agents in their investigation: What are the primary systems involved? How was the attack carried out? What steps have you taken to mitigate or remediate? Does a suspect exist? If so, is it a current or former employee/contractor? What evidence is available to assist in the investigation (e.g., log files, physical evidence, etc.?) To track the status of your case once you’ve filed a report, contact the field office that is conducting the investigation. CIO CYBERTHREAT RESPONSE & REPORTING GUIDELINES
WHO TO CONTACT LAW ENFORCEMENT There is no single answer for which law enforcement agency to contact in the event of a cyber-security breach. The FBI and U.S. Secret Service share jurisdiction for computer crimes that cross state lines. However, most law enforcement agencies, including the FBI and USSS, encourage people to a) preestablish contact with someone in law enforcement who is trained in and responsible for dealing with computer crime, and b) work with the person or people you have the best relationship with, regardless of agency. FEDERAL AGENCIES, LOCAL CONTACTS FBI Field Office Call the national infrastructure protection and computer intrusion squad at the local field office.* U.S. Secret Service Field Office Contact the electronic crimes investigator at the local field office.* *A list of local field offices follows Page 6. FEDERAL AGENCIES, WASHINGTON FBI/National Infrastructure Protection Center (NIPC) J. Edgar Hoover Building 935 Pennsylvania Avenue, NW Washington, DC 20535-0001 phone: (202) 323-3205; 888-585-9078 fax: (202) 323-2079 e-mail: nipc.watch@fbi.gov website: www.nipc.gov reporting: www.nipc.gov/incident/cirr.htm Electronic Crimes Branch of the U.S. Secret Service Headquarters 950 H Street, NW Washington, DC 20223 phone: (202) 406-5850 fax: (202) 406-5031 website & reporting: www.treas.gov/usss STATE & LOCAL AGENCIES State Attorney General’s Office The website for the National Attorney Generals’ Association provides a list with contact information by state. www.naag.org/issues/20010724-cc_list.cfm Local Police: The CrisNet website offers a list of local law enforcement agencies organized by state. www.crisnet.com/locallaw/locallaw.html OTHER REPORTING BODIES & RESOURCES FOR CYBERTHREAT SUPPORT Most of the following organizations not only serve as coordination points for reporting incidents, but they also offer lots of useful information for network security and incident response. National Infrastructure Protection Center (NIPC) Focal point for threat assessment, warning, investigation and response for threats or attacks against United States critical infrastructures. www.nipc.gov InfraGard Public/private information-sharing effort led by the FBI and the NIPC. Local chapters across the United States. Great place to develop appropriate contacts with law enforcement. www.infragard.net Electronic Crimes Task Force Public/private info-sharing effort led by the U.S. Secret Service. Regional task forces located across the United States, and a great place to develop computer-crime law-enforcement contacts. www.ectaskforce.org/Regional_Locations.htm Information Sharing & Analysis Centers (ISACs) Industry specific information sharing for critical infrastructure sectors. For general information on the ISACs, see https://www.it-isac.org/isacinfowhtppr.php Electric . . . . . . . . . . .www.nerc.com Financial Services . . .www.fsisac.com IT . . . . . . . . . . . . . . .www.it-isac.org Oil & Gas . . . . . . . . .www.energyisac.com Telecom . . . . . . . . . .www.ncs.gov & www.ncs.gov/ Image-Files/ISAC_Fact.pdf U.S Govt. . . . . . . . . .www.fedcirc.gov Water . . . . . . . . . . . .www.amwa.net/isac/ Forum of Incident Response and Security Teams A network of computer security incident response teams and info sharing designed for the private sector. www.first.org CIO CYBERTHREAT RESPONSE & REPORTING GUIDELINES
Page 1:
State of the Practice of Computer S
Page 4 and 5:
This report was prepared for the SE
Page 6 and 7:
3.1.3 Total Registered CSIRTs......
Page 8 and 9:
iv CMU/SEI-2003-TR-001
Page 10 and 11:
vi CMU/SEI-2003-TR-001
Page 12 and 13:
viii CMU/SEI-2003-TR-001
Page 14 and 15:
x CMU/SEI-2003-TR-001
Page 16 and 17:
This document provides a view of th
Page 18 and 19:
• Katherine Fithen for her contin
Page 20 and 21:
xvi CMU/SEI-2003-TR-001
Page 22 and 23:
Although CSIRTs have been in existe
Page 24 and 25:
ased on a sampling of CSIRTs done v
Page 26 and 27:
future growth. It can also be used
Page 28 and 29:
The participating CSIRTs also repre
Page 30 and 31:
10 CMU/SEI-2003-TR-001
Page 32 and 33:
ole. This may include providing sec
Page 34 and 35:
• Incident response is the action
Page 36 and 37:
Model Coordinating CSIRT Descriptio
Page 38 and 39:
After the worm had been successfull
Page 40 and 41:
2.3.2 The Creation of FIRST In Augu
Page 42 and 43:
Up until this point, only one or tw
Page 44 and 45:
the other teams. Again, the communi
Page 46 and 47:
into a course for new incident hand
Page 48 and 49:
These early teams have become leade
Page 50 and 51:
2.3.5 Initiatives in Latin America
Page 52 and 53:
stituency is the research network a
Page 54 and 55:
In September 2003, the U.S. Departm
Page 56 and 57:
36 CMU/SEI-2003-TR-001
Page 58 and 59:
• There is not one entity for reg
Page 60 and 61:
Table 4 combines the total number o
Page 62 and 63:
In looking at the growth of teams e
Page 64 and 65:
Table 6: North American and Europea
Page 66 and 67:
3.1.5 Other Trends Other trends we
Page 68 and 69:
Figure 10: Example of Team Sponsors
Page 70 and 71:
service providers, or nation states
Page 72 and 73:
their web pages. This may also be t
Page 74 and 75:
A CSIRT, due to its position, may a
Page 76 and 77:
Malaysia Computer Emergency Respons
Page 78 and 79:
data collection, the use of analysi
Page 80 and 81:
Dittrich goes on to say that a big
Page 82 and 83:
• insider abuse of internal compu
Page 84 and 85:
Making the case to management to ga
Page 86 and 87:
• Security quality management ser
Page 88 and 89:
• perform artifact analysis (66%)
Page 90 and 91:
• Distributed dedicated CSIRTs: 1
Page 92 and 93:
Not surprisingly, in the majority o
Page 94 and 95:
tended team is formed by temporaril
Page 96 and 97:
• audit and risk management speci
Page 98 and 99:
As the field of incident handling a
Page 100 and 101:
promote “higher education in info
Page 102 and 103:
3.7.1 Defining Computer Security In
Page 104 and 105:
3.7.1.1 Security Incident Taxonomy
Page 106 and 107:
• identifying the staff and neces
Page 108 and 109:
Other flow diagrams and charts have
Page 110 and 111:
• Rule #1: Don’t Panic! • Rul
Page 112 and 113:
3.7.5.1 Data Fields Many CSIRTs hav
Page 114 and 115:
formats for exchanging incident dat
Page 116 and 117:
Level/Priority Low Type of Incident
Page 118 and 119:
priority), yellow (cautionary alert
Page 120 and 121:
way, the combined and coordination
Page 122 and 123:
Whoever does this work must not onl
Page 124 and 125:
• staff misuse of company system
Page 126 and 127:
Effective teams will have a plan in
Page 128 and 129:
• 83% of the education CSIRTs sha
Page 130 and 131:
Figure 14: Attack Sophistication Ve
Page 132 and 133:
service managers or customers. Such
Page 134 and 135:
As the volume of incident and vulne
Page 136 and 137:
enabling better cooperation and ass
Page 138 and 139:
3.9.2 United States Cyber Crime Law
Page 140 and 141:
3.10.1.2 Trusted Introducer for CSI
Page 142 and 143:
3.10.1.5 Asia Pacific Computer Emer
Page 144 and 145:
For more information see: http://ce
Page 146 and 147:
3.10.3.3 Distributed Intrusion Dete
Page 148 and 149:
3.10.5 Research CSIRTs and security
Page 150 and 151:
3.12 Resources 3.12.1 Case Study Ex
Page 152 and 153:
132 CMU/SEI-2003-TR-001
Page 154 and 155:
standards for incident handling met
Page 156 and 157: • management support and trust fr
Page 158 and 159: We are seeking opportunities to col
Page 160 and 161: 140 CMU/SEI-2003-TR-001
Page 162 and 163: 3. If yes, who is that constituency
Page 164 and 165: . __ Distributed dedicated team (te
Page 166 and 167: e. __ answering hotline/help desk c
Page 168 and 169: 26. What are your business hours? _
Page 170 and 171: e. __ Audit or Risk Management Depa
Page 172 and 173: Type and Title of Publication Autho
Page 174 and 175: Type and Title of Publication Autho
Page 178 and 179: Seminars include Intrusion Detectio
Page 180 and 181: TRANSITS Training Workshop http://w
Page 182 and 183: Certification Organizations Current
Page 186 and 187: Article 10 - Offences related to in
Page 188 and 189: accessing legal implications coordi
Page 190 and 191: http://thomas.loc.gov/ Bills, Publi
Page 192 and 193: 18 U.S.C. § 1832 - Theft of trade
Page 194 and 195: http://frwebgate.access.gpo.gov/cgi
Page 196 and 197: SecurityFocus Online - Library Comp
Page 198 and 199: U.S. House of Representatives - Off
Page 200 and 201: CERT Coordination Center The CERT/C
Page 202 and 203: CIO/FBI/USSS These are the CIO Cybe
Page 204 and 205: CIO CYBERTHREAT RESPONSE & REPORTIN
Page 208 and 209: Department of Justice Computer Crim
Page 210 and 211: FBI & USSS FIELD OFFICES TELEPHONE/
Page 212 and 213: FBI & USSS FIELD OFFICES TELEPHONE/
Page 214 and 215: CONTRIBUTORS INDUSTRY Peter Allor M
Page 228 and 229: Nebraska Information Technology Com
Page 237 and 238: COMPUTER INCIDENT REPORTING SHORT F
Page 239 and 240: 3. Has your agency experienced this
Page 241 and 242: a. System(s) disconnected from the
Page 243 and 244: 6. (Optional) Updates to policies a
Page 245 and 246: COMPUTER SECURITY INCIDENT HANDLING
Page 253: Steele The Information Assurance Te
Page 256 and 257:
Network Incident Report United Stat
Page 258 and 259:
Details for Probes and Scans Appare
Page 260 and 261:
Details for Unauthorized Access (co
Page 262:
Van Wyk and Forno In their book Inc
Page 267 and 268:
Bibliography All URLs are valid as
Page 269 and 270:
[Caloyannides 01] Caloyannides, Mic
Page 271 and 272:
[Ferreira 96] Ferreira, Joao Nuno;
Page 273 and 274:
[Kossakowski 00] Kossakowski, Klaus
Page 275 and 276:
[Scalet 02] Scalet, Sarah. “Risk:
Page 277 and 278:
[van Wyk 01] van Wyk, Kenneth R. &
Page 279 and 280:
Index @stake, 157 abnormal network
Page 281 and 282:
CIO, 84, 92 CIRC, 13 CIRT, 13 CISSP
Page 283 and 284:
internal, 14, 92 internal centraliz
Page 285 and 286:
incident handling, 84 reporting, 92
Page 287 and 288:
security, 56, 124 support staff, 73
Page 289 and 290:
incoming information, 74 priority s
Page 291 and 292:
survey, xii, 5, 49, 52, 55, 67, 71,
Page 293:
REPORT DOCUMENTATION PAGE Form Appr
show all

State of the Practice of Computer Security Incident Response Teams ...

Create successful ePaper yourself

Delete template?

Save as template?