State of the Practice of Computer Security Incident Response Teams ...

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We are seeking opportunities to collaborate with others in the CSIRT community who are interested in working on these types of issues with us. This collaboration can occur at a variety of different levels: provision of information, joint development of white papers and criteria, or even funding some of the needed research and resulting outputs related to these areas. If you are interested in collaborating with us, please contact csirt-info@cert.org. 138 CMU/SEI-2003-TR-001
6 Closing Remarks This document discusses a wide variety of issues within the practice of establishing and operating a CSIRT. Although many topics were discussed, we realize that the first edition of this technical report could not be a comprehensive, inclusive look at that state of the practice of CSIRTs. But it is an initial attempt to begin to collect information on the history, practice, structure, services, and challenges of CSIRTs. There is much more information other teams could have contributed to this body of work, but it was not possible to talk or interact with every team. To that end we would like to get your feedback on this technical document: did it meet your expectations, was it helpful, what was missing, and what was beneficial? We would welcome any data you have collected regarding the issues addressed in this document that you are able and willing to share. We would also welcome hearing about any best practices, case studies, success stories, or other experiences that you or your team may have in creating and operating a CSIRT and that we could incorporate into future editions. Please feel free to contact us at csirt-info@cert.org. If you are interested in reading more about CSIRT development and operations, a good place to start is the newly revised Handbook for CSIRTs, which is available on the CERT web site at http://www.cert.org/archive/pdf/csirt-handbook.pdf. You can also find many interesting and helpful articles in the bibliography attached to this document. If you are interested in learning more about CSIRTs and processes and best practices for incident handling, you may want to attend one of our CSIRT courses. You can find course information and schedules at http://www.cert.org/nav/index_gold.html. Once again we would like to thank everyone who helped us in the creation and production of this document. Without your support, we would not have been able to publish this state of the practice. CMU/SEI-2003-TR-001 139
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State of the Practice of Computer S
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This report was prepared for the SE
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3.1.3 Total Registered CSIRTs......
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This document provides a view of th
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• Katherine Fithen for her contin
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Although CSIRTs have been in existe
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ased on a sampling of CSIRTs done v
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future growth. It can also be used
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The participating CSIRTs also repre
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10 CMU/SEI-2003-TR-001
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ole. This may include providing sec
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• Incident response is the action
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Model Coordinating CSIRT Descriptio
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After the worm had been successfull
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2.3.2 The Creation of FIRST In Augu
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Up until this point, only one or tw
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the other teams. Again, the communi
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into a course for new incident hand
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These early teams have become leade
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2.3.5 Initiatives in Latin America
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stituency is the research network a
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In September 2003, the U.S. Departm
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36 CMU/SEI-2003-TR-001
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• There is not one entity for reg
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Table 4 combines the total number o
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In looking at the growth of teams e
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Table 6: North American and Europea
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3.1.5 Other Trends Other trends we
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Figure 10: Example of Team Sponsors
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service providers, or nation states
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their web pages. This may also be t
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A CSIRT, due to its position, may a
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Malaysia Computer Emergency Respons
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data collection, the use of analysi
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Dittrich goes on to say that a big
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• insider abuse of internal compu
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Making the case to management to ga
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• Security quality management ser
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• perform artifact analysis (66%)
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• Distributed dedicated CSIRTs: 1
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Not surprisingly, in the majority o
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tended team is formed by temporaril
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• audit and risk management speci
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As the field of incident handling a
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promote “higher education in info
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3.7.1 Defining Computer Security In
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3.7.1.1 Security Incident Taxonomy
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• identifying the staff and neces
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Page 138 and 139: 3.9.2 United States Cyber Crime Law
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Page 154 and 155: standards for incident handling met
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Page 200 and 201: CERT Coordination Center The CERT/C
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Department of Justice Computer Crim
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FBI & USSS FIELD OFFICES TELEPHONE/
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FBI & USSS FIELD OFFICES TELEPHONE/
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CONTRIBUTORS INDUSTRY Peter Allor M
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Nebraska Information Technology Com
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COMPUTER INCIDENT REPORTING SHORT F
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3. Has your agency experienced this
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a. System(s) disconnected from the
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6. (Optional) Updates to policies a
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COMPUTER SECURITY INCIDENT HANDLING
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Steele The Information Assurance Te
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Network Incident Report United Stat
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Details for Probes and Scans Appare
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Details for Unauthorized Access (co
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Van Wyk and Forno In their book Inc
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Bibliography All URLs are valid as
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[Caloyannides 01] Caloyannides, Mic
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[Ferreira 96] Ferreira, Joao Nuno;
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[Kossakowski 00] Kossakowski, Klaus
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[Scalet 02] Scalet, Sarah. “Risk:
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[van Wyk 01] van Wyk, Kenneth R. &
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Index @stake, 157 abnormal network
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CIO, 84, 92 CIRC, 13 CIRT, 13 CISSP
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internal, 14, 92 internal centraliz
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incident handling, 84 reporting, 92
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security, 56, 124 support staff, 73
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incoming information, 74 priority s
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survey, xii, 5, 49, 52, 55, 67, 71,
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REPORT DOCUMENTATION PAGE Form Appr
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