State of the Practice of Computer Security Incident Response Teams ...

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CERT Coordination Center The CERT/CC has both a text-based reporting form and an automated incident reporting form. The text-based form has been included here. Both forms are available from http://www.cert.org/nav/index_red.html (see the “Communicate With Us” box on the right-hand side of the page). 180 CMU/SEI-2003-TR-001
-----BEGIN PGP SIGNED MESSAGE----- version 5.2, April 2000 CERT(R) Coordination Center Incident Reporting Form CERT/CC has developed the following form in an effort to gather incident information. If you believe you are involved in an incident, we would appreciate your completing the form below. If you do not believe you are involved in an incident, but have a question, send email to: cert@cert.org Note that our policy is to keep any information specific to your site confidential unless we receive your permission to release that information. We would appreciate any feedback or comments you have on this Incident Reporting Form. Please send your comments to: cert@cert.org Submit this form to: cert@cert.org If you are unable to send email, fax this form to: +1 412 268 6989 Your contact and organizational information 1. name......................: 2. organization name.........: 3. sector type (such as banking, education, energy or public safety).........: 4. email address.............: 5. telephone number..........: 6. other.....................: Affected Machine(s) (duplicate for each host) 7. hostname and IP...........: 8. timezone..................: 9. purpose or function of the host (please be as specific as possible)..............: Source(s) of the Attack (duplicate for each host) 10. hostname or IP...........: 11. timezone.................: 12. been in contact?.........: 13. Estimated cost of handling incident (if known)...............: 14. Description of the incident (include dates, methods of intrusion, intruder tools involved, software versions and patch levels, intruder tool output, details of vulnerabilities exploited, source of attack, or any other relevant information): Copyright 2003 Carnegie Mellon University -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.0.6 (GNU/Linux) Comment: For info see http://www.gnupg.org iQCVAwUBP410w5Z2NNT/dVAVAQGlCgP/WZlEvbsNW04pRytLssVMEPd4RT7qshxssjtdp5IDFAA4RUnC2UxLGI HCyqihGawK45XUafD26fulh0yPISxg3Ev5b+4u7lM1GKjVcjtA0jtbW7UfQwBpkaPCJuVyhEOMMLRuWNCUF3Id FoJfuoFrcQ0tTJ26pUkA MXrIR2S011U= =xQHt -----END PGP SIGNATURE----- Reprinted with permission from the CERT® Coordination Center. Available at .
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State of the Practice of Computer S
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This report was prepared for the SE
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3.1.3 Total Registered CSIRTs......
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iv CMU/SEI-2003-TR-001
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vi CMU/SEI-2003-TR-001
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viii CMU/SEI-2003-TR-001
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x CMU/SEI-2003-TR-001
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This document provides a view of th
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• Katherine Fithen for her contin
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xvi CMU/SEI-2003-TR-001
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Although CSIRTs have been in existe
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ased on a sampling of CSIRTs done v
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future growth. It can also be used
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The participating CSIRTs also repre
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10 CMU/SEI-2003-TR-001
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ole. This may include providing sec
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• Incident response is the action
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Model Coordinating CSIRT Descriptio
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After the worm had been successfull
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2.3.2 The Creation of FIRST In Augu
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Up until this point, only one or tw
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the other teams. Again, the communi
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into a course for new incident hand
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These early teams have become leade
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2.3.5 Initiatives in Latin America
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stituency is the research network a
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In September 2003, the U.S. Departm
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36 CMU/SEI-2003-TR-001
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• There is not one entity for reg
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Table 4 combines the total number o
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In looking at the growth of teams e
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Table 6: North American and Europea
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3.1.5 Other Trends Other trends we
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Figure 10: Example of Team Sponsors
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service providers, or nation states
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their web pages. This may also be t
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A CSIRT, due to its position, may a
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Malaysia Computer Emergency Respons
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data collection, the use of analysi
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Dittrich goes on to say that a big
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• insider abuse of internal compu
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Making the case to management to ga
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• Security quality management ser
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• perform artifact analysis (66%)
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• Distributed dedicated CSIRTs: 1
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Not surprisingly, in the majority o
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tended team is formed by temporaril
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• audit and risk management speci
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As the field of incident handling a
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promote “higher education in info
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3.7.1 Defining Computer Security In
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3.7.1.1 Security Incident Taxonomy
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• identifying the staff and neces
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Other flow diagrams and charts have
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• Rule #1: Don’t Panic! • Rul
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3.7.5.1 Data Fields Many CSIRTs hav
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formats for exchanging incident dat
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Level/Priority Low Type of Incident
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priority), yellow (cautionary alert
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way, the combined and coordination
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Whoever does this work must not onl
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• staff misuse of company system
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Effective teams will have a plan in
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• 83% of the education CSIRTs sha
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Figure 14: Attack Sophistication Ve
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service managers or customers. Such
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As the volume of incident and vulne
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enabling better cooperation and ass
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3.9.2 United States Cyber Crime Law
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3.10.1.2 Trusted Introducer for CSI
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3.10.1.5 Asia Pacific Computer Emer
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For more information see: http://ce
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3.10.3.3 Distributed Intrusion Dete
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3.10.5 Research CSIRTs and security
Page 150 and 151: 3.12 Resources 3.12.1 Case Study Ex
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Page 154 and 155: standards for incident handling met
Page 156 and 157: • management support and trust fr
Page 158 and 159: We are seeking opportunities to col
Page 162 and 163: 3. If yes, who is that constituency
Page 164 and 165: . __ Distributed dedicated team (te
Page 166 and 167: e. __ answering hotline/help desk c
Page 168 and 169: 26. What are your business hours? _
Page 170 and 171: e. __ Audit or Risk Management Depa
Page 172 and 173: Type and Title of Publication Autho
Page 174 and 175: Type and Title of Publication Autho
Page 178 and 179: Seminars include Intrusion Detectio
Page 180 and 181: TRANSITS Training Workshop http://w
Page 182 and 183: Certification Organizations Current
Page 186 and 187: Article 10 - Offences related to in
Page 188 and 189: accessing legal implications coordi
Page 190 and 191: http://thomas.loc.gov/ Bills, Publi
Page 192 and 193: 18 U.S.C. § 1832 - Theft of trade
Page 194 and 195: http://frwebgate.access.gpo.gov/cgi
Page 196 and 197: SecurityFocus Online - Library Comp
Page 198 and 199: U.S. House of Representatives - Off
Page 202 and 203: CIO/FBI/USSS These are the CIO Cybe
Page 204 and 205: CIO CYBERTHREAT RESPONSE & REPORTIN
Page 206 and 207: asic information that is included i
Page 208 and 209: Department of Justice Computer Crim
Page 210 and 211: FBI & USSS FIELD OFFICES TELEPHONE/
Page 212 and 213: FBI & USSS FIELD OFFICES TELEPHONE/
Page 214 and 215: CONTRIBUTORS INDUSTRY Peter Allor M
Page 228 and 229: Nebraska Information Technology Com
Page 237 and 238: COMPUTER INCIDENT REPORTING SHORT F
Page 239 and 240: 3. Has your agency experienced this
Page 241 and 242: a. System(s) disconnected from the
Page 243 and 244: 6. (Optional) Updates to policies a
Page 245 and 246: COMPUTER SECURITY INCIDENT HANDLING
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COMPUTER SECURITY INCIDENT HANDLING
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Steele The Information Assurance Te
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Network Incident Report United Stat
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Details for Probes and Scans Appare
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Details for Unauthorized Access (co
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Van Wyk and Forno In their book Inc
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Bibliography All URLs are valid as
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[Caloyannides 01] Caloyannides, Mic
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[Ferreira 96] Ferreira, Joao Nuno;
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[Kossakowski 00] Kossakowski, Klaus
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[Scalet 02] Scalet, Sarah. “Risk:
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[van Wyk 01] van Wyk, Kenneth R. &
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Index @stake, 157 abnormal network
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CIO, 84, 92 CIRC, 13 CIRT, 13 CISSP
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internal, 14, 92 internal centraliz
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incident handling, 84 reporting, 92
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security, 56, 124 support staff, 73
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incoming information, 74 priority s
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survey, xii, 5, 49, 52, 55, 67, 71,
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REPORT DOCUMENTATION PAGE Form Appr
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