State of the Practice of Computer Security Incident Response Teams ...

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CSIRTs, 21, 22, 24, 25, 26, 27, 39, 43, 119 directory of, 38 research networks, 22, 23 European Commission, 116 European Commission’s Information Society Directorate-General, 117 European CSIRTs Directory, 46 European Data Protection regulations, 64 European Information Security Promotion Programme, 121 European Information Societies Technology, 120 European Parliament, 116 European Union, 26, 116, 166 evidence, 58, 90, 114 evidence collection tools, 101 EWA-Canada/CanCERT, 32 exchanging incident data, 25, 84, 94 Expectations for Computer Security Incident Response, 84, 124 expert staff, 58 expert testimony, 77 exploitation scripts, 109 extended team, 73 extranets, 105 facsimile, capturing data from, 91 FBI, 84 FedCIRC, 55 federal computer intrusion laws, 170 Federal Information Security Management Act, 118, 174 federal regulations, 118 fee-based services, 55 Fifth Framework Programme, 121 financial fraud, 61 institutions, 64 loss, 60, 61, 85 financial services industry, 118 Financial Services Modernization Act of 1999, 64 fire department analogy, 11 firewall logs, 126 FIRST, 21, 27, 46, 158 conferences, 20, 27, 30, 48 creation of, 21 founding members, 21 growth of, 38 members, 27, 30, 31, 32, 33 regional distribution, 39 sponsorship, 47 Team Members List, 38 first responders, 73, 74 FISMA, 118 Fithen, Katherine, xiv flowcharts, 130, 179 forensic analysis, 9, 49, 67, 76, 101 evidence, 67, 99 evidence collection, 68, 76, 77, 100, 124 examinations, 101 services, 57 forensics, 9, 79, 100, 109, 157 formalization of procedures and formats, 135 formats for exchanging incident data, 119 forms, 137, 179 Forno, R., 92 Forum of Incident Response and Security Teams. See FIRST Foundstone, 158 framework accreditation, 26, 120 CSIRT, 86 European, 121 legal, 117 fraud, 104, 114, 116 Freeman Incident Tracking System, 95 full authority, 53 full-time staff, 72 funding, 54, 56, 128, 135 funding strategies, 55 G8. See Group of 8 Gartner, 57 German Research Network, 87 Global Information Assurance Certification (GIAC), 80, 162 Global Knowledge, 158 goals, 51, 84, 85 Goddard Space Flight Center, 21 GOVCERT.NL, 27 Government of Canada, 33 government sponsorship, 55 Gramm-Leach-Bliley Act, 64, 118, 174 grass-roots approach, 23 Green, John, xiii Griffith University, 27, 63 GRIP, 34, 84 Group of 8, 117, 168 guidelines 264 CMU/SEI-2003-TR-001
incident handling, 84 reporting, 92 sample, 130, 179 Guidelines and Recommendations for Incident Processing, 34 Guidelines for Evidence Collection and Archiving, 115, 124 hacker attacks, 58, 103 hacker scanning tools, 61 Hacker’s Challenge, 130 Handbook for CSIRTs, xiii, 5, 6, 48, 53, 72, 78, 87, 109, 139 Handlers Diary, 126 harassment, 103 harmful code, 58 Harvey, Christopher C., 20 HB-171-2003, 124 health care providers, 118 health insurance, 118 Health Insurance Portability and Accountability Act (HIPAA), 118 Heiser, J., 92 Helminthiasis of the Internet, The, 17 help desks, 55, 67, 73, 74, 88, 94, 102 high bandwidth, 112 high-stress positions, 79 high-tech crime, 117 hiring regulations, 77 HKCERT/CC, 29 Hoepers, Cristine, xiii home users, 112 Honeynet Project, 128 Hong Kong Computer Emergency Response Team Coordination Center, 29 host systems, 17 hotline, 19, 68, 71, 73, 74, 88, 102 hours of operation, 102 human resources, 5, 73, 75 hurricane severity levels, 97 Hysert, Ronald H., 20 IAP, 116 ICAMP, 58, 59, 60 IDCERT, 29 IDMEF, 94, 121 IDS, 67, 68, 70, 88, 123, 125 IETF, 34, 84, 93, 121 IHT, 13 illegal software, 58 improvement, 86, 133 INCH, 25 INCH Working Group, 84, 122 incident analysis, 13, 66, 71 analysts, 73 cost model, 59 costs, 58, 62 data, 67 data exchange, 135 definition of, 82 detection services, 12 handlers, 74, 114 level, 95 life cycle, 87 management, 85, 86 priority, 95 reporting forms, 89, 92, 125, 131 reporting procedures, 82 reports, 66, 95 scope, 93 severity, 95 statistics, 112, 120 tracking systems, 62, 75, 122 Incident Cost Analysis and Modeling Project. See ICAMP incident handling by early European teams, 23 by platform specialists, 75 definition of, 13 field, 78, 133 guidelines, 84 knowledge, sharing of, 49 methodologies, 134 procedures, 85 service, 65, 66 skills, 78 staff, 73, 128 time data, 59 tools, 122, 127 training, 79 Incident Handling Step-by-Step, 82, 101 Incident Handling Working Group. See INCH Working Group, See INCH Incident Object Description and Exchange Format. See IODEF incident response activities, 86 capability, xi checklist, 85 CSIRT authority for, 53 definition of, 13, 83 field, 2, 133 CMU/SEI-2003-TR-001 265
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State of the Practice of Computer S
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This report was prepared for the SE
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3.1.3 Total Registered CSIRTs......
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iv CMU/SEI-2003-TR-001
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vi CMU/SEI-2003-TR-001
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viii CMU/SEI-2003-TR-001
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x CMU/SEI-2003-TR-001
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This document provides a view of th
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• Katherine Fithen for her contin
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xvi CMU/SEI-2003-TR-001
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Although CSIRTs have been in existe
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ased on a sampling of CSIRTs done v
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future growth. It can also be used
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The participating CSIRTs also repre
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10 CMU/SEI-2003-TR-001
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ole. This may include providing sec
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• Incident response is the action
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Model Coordinating CSIRT Descriptio
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After the worm had been successfull
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2.3.2 The Creation of FIRST In Augu
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Up until this point, only one or tw
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the other teams. Again, the communi
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into a course for new incident hand
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These early teams have become leade
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2.3.5 Initiatives in Latin America
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stituency is the research network a
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In September 2003, the U.S. Departm
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36 CMU/SEI-2003-TR-001
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• There is not one entity for reg
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Table 4 combines the total number o
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In looking at the growth of teams e
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Table 6: North American and Europea
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3.1.5 Other Trends Other trends we
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Figure 10: Example of Team Sponsors
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service providers, or nation states
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their web pages. This may also be t
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A CSIRT, due to its position, may a
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Malaysia Computer Emergency Respons
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data collection, the use of analysi
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Dittrich goes on to say that a big
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• insider abuse of internal compu
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Making the case to management to ga
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• Security quality management ser
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• perform artifact analysis (66%)
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• Distributed dedicated CSIRTs: 1
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Not surprisingly, in the majority o
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tended team is formed by temporaril
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• audit and risk management speci
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As the field of incident handling a
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promote “higher education in info
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3.7.1 Defining Computer Security In
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3.7.1.1 Security Incident Taxonomy
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• identifying the staff and neces
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Other flow diagrams and charts have
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• Rule #1: Don’t Panic! • Rul
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3.7.5.1 Data Fields Many CSIRTs hav
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formats for exchanging incident dat
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Level/Priority Low Type of Incident
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priority), yellow (cautionary alert
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way, the combined and coordination
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Whoever does this work must not onl
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• staff misuse of company system
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Effective teams will have a plan in
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• 83% of the education CSIRTs sha
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Figure 14: Attack Sophistication Ve
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service managers or customers. Such
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As the volume of incident and vulne
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enabling better cooperation and ass
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3.9.2 United States Cyber Crime Law
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3.10.1.2 Trusted Introducer for CSI
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3.10.1.5 Asia Pacific Computer Emer
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For more information see: http://ce
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3.10.3.3 Distributed Intrusion Dete
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3.10.5 Research CSIRTs and security
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3.12 Resources 3.12.1 Case Study Ex
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132 CMU/SEI-2003-TR-001
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standards for incident handling met
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• management support and trust fr
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We are seeking opportunities to col
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140 CMU/SEI-2003-TR-001
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3. If yes, who is that constituency
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. __ Distributed dedicated team (te
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e. __ answering hotline/help desk c
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26. What are your business hours? _
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e. __ Audit or Risk Management Depa
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Type and Title of Publication Autho
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Type and Title of Publication Autho
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156 CMU/SEI-2003-TR-001
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Seminars include Intrusion Detectio
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TRANSITS Training Workshop http://w
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Certification Organizations Current
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164 CMU/SEI-2003-TR-001
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Article 10 - Offences related to in
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accessing legal implications coordi
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http://thomas.loc.gov/ Bills, Publi
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18 U.S.C. § 1832 - Theft of trade
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http://frwebgate.access.gpo.gov/cgi
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SecurityFocus Online - Library Comp
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U.S. House of Representatives - Off
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CERT Coordination Center The CERT/C
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CIO/FBI/USSS These are the CIO Cybe
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CIO CYBERTHREAT RESPONSE & REPORTIN
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asic information that is included i
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Department of Justice Computer Crim
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FBI & USSS FIELD OFFICES TELEPHONE/
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FBI & USSS FIELD OFFICES TELEPHONE/
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CONTRIBUTORS INDUSTRY Peter Allor M
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Nebraska Information Technology Com
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Page 234 and 235: Nebraska Information Technology Com
Page 237 and 238: COMPUTER INCIDENT REPORTING SHORT F
Page 239 and 240: 3. Has your agency experienced this
Page 241 and 242: a. System(s) disconnected from the
Page 243 and 244: 6. (Optional) Updates to policies a
Page 245 and 246: COMPUTER SECURITY INCIDENT HANDLING
Page 253: Steele The Information Assurance Te
Page 256 and 257: Network Incident Report United Stat
Page 258 and 259: Details for Probes and Scans Appare
Page 260 and 261: Details for Unauthorized Access (co
Page 262: Van Wyk and Forno In their book Inc
Page 267 and 268: Bibliography All URLs are valid as
Page 269 and 270: [Caloyannides 01] Caloyannides, Mic
Page 271 and 272: [Ferreira 96] Ferreira, Joao Nuno;
Page 273 and 274: [Kossakowski 00] Kossakowski, Klaus
Page 275 and 276: [Scalet 02] Scalet, Sarah. “Risk:
Page 277 and 278: [van Wyk 01] van Wyk, Kenneth R. &
Page 279 and 280: Index @stake, 157 abnormal network
Page 281 and 282: CIO, 84, 92 CIRC, 13 CIRT, 13 CISSP
Page 283: internal, 14, 92 internal centraliz
Page 287 and 288: security, 56, 124 support staff, 73
Page 289 and 290: incoming information, 74 priority s
Page 291 and 292: survey, xii, 5, 49, 52, 55, 67, 71,
Page 293: REPORT DOCUMENTATION PAGE Form Appr
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