State of the Practice of Computer Security Incident Response Teams ...

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CSIRT staff, 57, 60 of CSIRTs, 64 Best Current Practice, 115 best practices, 74, 75, 84, 85, 86, 130, 134, 137, 169 Best Practices for Seizing Electronic Evidence, 115 Biber, David, xiv binary files, 91 BKIS, 28 Blaster worm, 111 BMO ISIRT, 32 bottom-up approach, 23 Bradley, Diane, xiv Brazilian Federal Police, 32 Brazilian Internet Steering Committee, 31 Brazilian Research Network CSIRT, 30 breach of information, 61 break-in, 93 British Standards (BS), 4 BS EN ISO17799, 85 BS7799, 85 budgets, 56, 72, 129 Bunten, Andreas, xiii burnout, 78 business case, 56, 64 continuity plans, 64 hours, 102 intelligence, 12, 64 CAIF, 123 CAIS, 30, 31 California security law, 115 Canadian Computer Incident Response Coordination Centre, 32 Canadian CSIRTs, 32, 33 CanCERT, 55 Carnegie Mellon University, 19, 34 case laws, 114 case studies, 100, 130, 133 categorizing incidents, 95 reports, 91 CdnCIRCC, 32 Center for Education and Research in Information Assurance and Security, 62 Centers of Academic Excellence in Information Assurance Education, 79 CEOs, 107 CERIAS Incident Response Database, 62, 95 CERNET Computer Emergency Response Team, 28 CERT, 19 CERT Coordination Center. See CERT/CC CERT CSIRT Development Team, ix, 3, 6, 13, 15, 59 CERT Guide to System and Network Security Practices, 82, 131, 151 CERT/CC, ix, 8 AirCERT project, 125 annual CSIRT conference, 22 certification program, 80, 162 coordination with, 107 courses, 157 CSIRT course attendance, 46 Current Activity web page, 125 evolution, 51 FIRST membership, 21 funding, 55 incident reporting form, 92 influence on early European teams, 23 origin of, 19 Overview of Attack Trends, 110 response to WANK worm, 20 statistics, 112 CERT-BUND, 95 CERTCC-KR, 27, 28, 46 CERT-Certified Computer Security Incident Handler, 80 certification, 26, 77, 80, 134, 135, 137, 162 Certified Incident Handler, 80 Certified Information Systems Security Professional, 80 CERT-NL, 22, 55 CERT-RS, 31 CERTs in Europe task force, 24 challenges, 48, 56, 60, 91, 112, 128 checklists, 130, 137 Chief Information Officers (CIOs), 4, 52, 106 Chief Security Officers (CSOs), 4, 52 CHIHT, 127 child pornography, 116 Chilean Computer Emergency Response Team, 30 China Computer Emergency Response Team Coordination Center, 28 CIAC, 21 260 CMU/SEI-2003-TR-001
CIO, 84, 92 CIRC, 13 CIRT, 13 CISSP, 80 civil liability, 114 CLCERT, 30 clearances, 77 Clearinghouse for Incident Handling Tools, 119, 127 CNCERT/CC, 28 Code Red worm, 114 collaboration, 26, 119 collecting evidence, 178 Committee of Ministers of the Council of Europe, 116 Common Advisory Interchange Format, 123 Common Body of Knowledge, 80 common laws, 114 communication channels of, 112 mechanisms, 18 secure, 105 skills, 76 tools, 101 compliance department, 51 requirements, 33 compromise, 58 CompTIA, 162 computer crime, 60, 62, 104, 114, 115, 118 computer crime laws, state, 118 Computer Emergency Response Team, 19 Computer Emergency Response Team Coordination Center-Korea. See CERTCC-KR Computer Emergency Response Team for the German Research Network DFN. See DFN-CERT computer forensics. See forensics Computer Forensics, Incident Response Essentials, 151 Computer Fraud and Abuse Act, 118 Computer Incident Advisory Capability, 20, 21 Computer Incident Response Guidebook, 155 computer network attack, 82 Computer Network Defense Service Providers, 80 computer security, 49, 53, 60, 82, 133 experts, 122 incidents, 122 terminology, 134 Computer Security Incident Handling Step by Step, 152 Computer Security Incident Response Planning, 97, 153 computer security incident response teams, ix computer security incidents, 71, 109 Computer Security Institute (CSI), 157 Computer Security Institute/Federal Bureau of Investigation Computer Crime and Security Survey, 60 Computer Security Resource and Response Center, 21 CONCERT, 46 confidential information, 106 confidentiality, 116 configuration maintenance, 12 consortium sponsorship, 55 constituencies, 22, 49 contact information, 91, 92, 120 containment, 83, 86 Contingency Planning Guide for Information Technology Systems, 153 contract services, 55 Convention on Cybercrime, 116 coordination, 21 function, 12 issues, 129 mechanisms, 119, 129, 135 network, 20 of teams, 24, 26, 35, 47 with other external entities, 106 with other teams, 106 coordination centers, 14, 53, 69, 89, 99, 107, 108 copyright law, 116, 171 violations, 58 core team, 73, 74 Cormack, Andrew, xiii Coroner’s Toolkit, The, 101 corporate security, 73 correlating incident activity, 90 correspondence, capturing data from, 91 costs, 137 computer crime, 62 CSIRT, 54, 57 CMU/SEI-2003-TR-001 261
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State of the Practice of Computer S
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This report was prepared for the SE
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3.1.3 Total Registered CSIRTs......
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iv CMU/SEI-2003-TR-001
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vi CMU/SEI-2003-TR-001
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viii CMU/SEI-2003-TR-001
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x CMU/SEI-2003-TR-001
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This document provides a view of th
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• Katherine Fithen for her contin
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xvi CMU/SEI-2003-TR-001
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Although CSIRTs have been in existe
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ased on a sampling of CSIRTs done v
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future growth. It can also be used
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The participating CSIRTs also repre
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10 CMU/SEI-2003-TR-001
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ole. This may include providing sec
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• Incident response is the action
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Model Coordinating CSIRT Descriptio
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After the worm had been successfull
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2.3.2 The Creation of FIRST In Augu
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Up until this point, only one or tw
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the other teams. Again, the communi
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into a course for new incident hand
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These early teams have become leade
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2.3.5 Initiatives in Latin America
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stituency is the research network a
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In September 2003, the U.S. Departm
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36 CMU/SEI-2003-TR-001
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• There is not one entity for reg
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Table 4 combines the total number o
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In looking at the growth of teams e
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Table 6: North American and Europea
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3.1.5 Other Trends Other trends we
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Figure 10: Example of Team Sponsors
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service providers, or nation states
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their web pages. This may also be t
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A CSIRT, due to its position, may a
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Malaysia Computer Emergency Respons
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data collection, the use of analysi
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Dittrich goes on to say that a big
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• insider abuse of internal compu
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Making the case to management to ga
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• Security quality management ser
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• perform artifact analysis (66%)
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• Distributed dedicated CSIRTs: 1
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Not surprisingly, in the majority o
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tended team is formed by temporaril
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• audit and risk management speci
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As the field of incident handling a
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promote “higher education in info
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3.7.1 Defining Computer Security In
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3.7.1.1 Security Incident Taxonomy
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• identifying the staff and neces
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Other flow diagrams and charts have
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• Rule #1: Don’t Panic! • Rul
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3.7.5.1 Data Fields Many CSIRTs hav
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formats for exchanging incident dat
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Level/Priority Low Type of Incident
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priority), yellow (cautionary alert
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way, the combined and coordination
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Whoever does this work must not onl
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• staff misuse of company system
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Effective teams will have a plan in
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• 83% of the education CSIRTs sha
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Figure 14: Attack Sophistication Ve
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service managers or customers. Such
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As the volume of incident and vulne
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enabling better cooperation and ass
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3.9.2 United States Cyber Crime Law
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3.10.1.2 Trusted Introducer for CSI
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3.10.1.5 Asia Pacific Computer Emer
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For more information see: http://ce
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3.10.3.3 Distributed Intrusion Dete
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3.10.5 Research CSIRTs and security
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3.12 Resources 3.12.1 Case Study Ex
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132 CMU/SEI-2003-TR-001
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standards for incident handling met
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• management support and trust fr
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We are seeking opportunities to col
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140 CMU/SEI-2003-TR-001
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3. If yes, who is that constituency
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. __ Distributed dedicated team (te
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e. __ answering hotline/help desk c
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26. What are your business hours? _
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e. __ Audit or Risk Management Depa
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Type and Title of Publication Autho
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Type and Title of Publication Autho
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156 CMU/SEI-2003-TR-001
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Seminars include Intrusion Detectio
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TRANSITS Training Workshop http://w
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Certification Organizations Current
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164 CMU/SEI-2003-TR-001
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Article 10 - Offences related to in
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accessing legal implications coordi
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http://thomas.loc.gov/ Bills, Publi
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18 U.S.C. § 1832 - Theft of trade
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http://frwebgate.access.gpo.gov/cgi
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SecurityFocus Online - Library Comp
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U.S. House of Representatives - Off
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CERT Coordination Center The CERT/C
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CIO/FBI/USSS These are the CIO Cybe
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CIO CYBERTHREAT RESPONSE & REPORTIN
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asic information that is included i
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Department of Justice Computer Crim
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FBI & USSS FIELD OFFICES TELEPHONE/
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FBI & USSS FIELD OFFICES TELEPHONE/
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CONTRIBUTORS INDUSTRY Peter Allor M
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Nebraska Information Technology Com
Page 230 and 231: Nebraska Information Technology Com
Page 237 and 238: COMPUTER INCIDENT REPORTING SHORT F
Page 239 and 240: 3. Has your agency experienced this
Page 241 and 242: a. System(s) disconnected from the
Page 243 and 244: 6. (Optional) Updates to policies a
Page 245 and 246: COMPUTER SECURITY INCIDENT HANDLING
Page 253: Steele The Information Assurance Te
Page 256 and 257: Network Incident Report United Stat
Page 258 and 259: Details for Probes and Scans Appare
Page 260 and 261: Details for Unauthorized Access (co
Page 262: Van Wyk and Forno In their book Inc
Page 267 and 268: Bibliography All URLs are valid as
Page 269 and 270: [Caloyannides 01] Caloyannides, Mic
Page 271 and 272: [Ferreira 96] Ferreira, Joao Nuno;
Page 273 and 274: [Kossakowski 00] Kossakowski, Klaus
Page 275 and 276: [Scalet 02] Scalet, Sarah. “Risk:
Page 277 and 278: [van Wyk 01] van Wyk, Kenneth R. &
Page 279: Index @stake, 157 abnormal network
Page 283 and 284: internal, 14, 92 internal centraliz
Page 285 and 286: incident handling, 84 reporting, 92
Page 287 and 288: security, 56, 124 support staff, 73
Page 289 and 290: incoming information, 74 priority s
Page 291 and 292: survey, xii, 5, 49, 52, 55, 67, 71,
Page 293: REPORT DOCUMENTATION PAGE Form Appr
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