State of the Practice of Computer Security Incident Response Teams ...

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mission, 51, 74, 77, 84, 90, 93, 98, 105, 124, 129 mission statement, 51 misuse of resources, 11 models, 15, 53, 69, 72, 89, 99, 107, 108, 137 monitoring IDS, 68, 70 of network and system logs, 68 Morris Worm, 17 MSSPs, 16, 44, 46, 51, 55, 99 multi-layered security strategy, 1 mutual assistance, 117 Mx-CERT, 30, 31 MyCERT, 29, 55, 56 NASA, 19, 21 NASA ARC CNSRT, 21 National Autonomus University of Mexico, 31 National Computer Security Center, 18 National Cyber Security Division, 34 National Hurricane Preparedness Center, 97 National Institute of Justice, 115 National Institute of Standards and Technology. See NIST national research networks, 22, 44 National Security Agency, 18, 79 Naval Computer Incident Response Team (NAVCIRT), 21 NBSO, 30, 31 Nebraska, State of, 85 network activity, 125 administrators, 5 monitoring programs, 88 sensors, 88 services, 17 sniffer programs, 109 surveillance techniques, 130 New South Wales Police, 82 New Technologies Inc. (NTI), 159 NIC BR Security Office - Brazilian Computer Emergency Response Team, 30 Nimda worm, 114 NIST, 19, 20, 21, 83, 161, 163 NIST Contingency Planning Guide for Information Technology Systems, 131 NIST Special Publication 800-34, 153 NITC, 92 no authority, 53 non-disclosure agreements, 75, 77, 106 notification lists, 112 NT/2000, 101 number of incidents, 104 Office of Critical Infrastructure Protection and Emergency Preparedness (OCIPEP), 33 off-the-shelf recording products, 94 OILZ, 20, 21 operational coordination, 135 operational guidance, 74 Oracle, 94 organizational models. See models Organizational Models for CSIRTs, 5, 6, 16, 65 organizational structure, 49, 135 orientation, of new employees, 77 Ottawa, 33 outsourcing, 65, 75, 101 parent organization funding, 55 part-time staff, 72 penetration testing, 68, 75 perpetrators, 105 personnel. See staff Pethia, Richard D., 20 PGP, 105 PH-CERT, 29 Philippine Computer Emergency Response Teams, 29 PHP, 125 pitfalls, 48 plan of action, 14 platform specialists, 73, 75 point of contact, 24, 28, 85, 117 policies and procedures, 47, 59, 75, 83, 84, 86, 98, 108, 112, 115, 124, 127, 134, 179 policy attributes, 109 policy design and implementation, 108 polymorphic tools, 111 postmortem, 83 post-secondary education institutions, 49 practices, 82 preparation/protection, 83, 86, 133 PRESECURE, 159 Presidential Decision Directive 63, 173 Pretty Good Privacy, 105 prioritizing activities, 106, 129 incidents, 95 268 CMU/SEI-2003-TR-001
incoming information, 74 priority scales, 98 privacy issues, 118, 124 privacy laws, 102, 114, 173 proactive services, 65, 86, 114, 133 probes, 93, 103 procedural law, 116 procedures. See policies and procedures process guidelines, 137 processes, 14, 86, 87, 88, 133, See also policies and procedures product security teams, 44 productivity loss, 64 professional development, 78 project leaders, 4 projects, CSIRT, 118 protocol flaws, 109 public outreach, 34 relations, 5, 73, 75 services, 55 public key cryptography, 105 Putting on the Gloves, 101 Queensland University of Technology, 27, 63 racist acts, 116 rapid response, 12 RARE CERT Task Force, 23 reactive services, 65, 86, 114 recording data, 89, 91, 94 recovery, 12, 18, 64, 99 Red Siren, 159 registered teams, 21, 32, 38, 40, 42, 43, 45 regulations, 11, 33, 64, 75, 93 Remedy HelpDesk and Action Request System, 94 repair costs, 64 repeatable process, 136 reporting guidelines, 84 incidents, 85 structures, 49, 51, 52 reputation, 76, 85 Request Tracker for Incident Response, 94 requirements for establishing a CSIRT capability, 135 research, 128 networks, 26, 42, 45, 52 sponsorship, 55 Réseaux Associés pour la Recherche Européene, 23 Responding to Computer Security Incidents: Guidelines for Incident Handling, 153 response, 86, 133 and recovery, 12 capability, 56, 64 plans, 111 services, 90 strategies, 12, 98 response team network, 20 responsibilities, staff, 51, 74, 77 retaining information, 93 revenue loss, 64 Reynolds, J., 17 RFC 1135, 17 1244, 154 2196 Site Security Handbook, 154 2350, 34, 84, 124 2828, 83 3227, 124 risk, 11, 65, 66, 85 assessments, 76 data, 12 management, 5, 76 mitigation, 12 models, 64 Rogers, Stephanie, xiv roles, staff, 51, 77 Rosenthal, Sheila, xiv routers, 111 RTIR, 94 sabotage, 61 SafeBack, 101 Safer Internet Action Plan, 116 SAGE, 78, 108 salary costs, 56, 57, 60 SANS, 82, 92, 101, 126, 159 SANS Security Alert, 57 SC Magazine, 163 scanning, 11, 61, 93, 103, 109 scope of CSIRT activity, 85 of incidents, 93 search and seizure, 102 Searching and Seizing Computers and Obtaining Electronic Evidence in Criminal Investigations, 115 secretarial staff, 73 Section 1030, 118 CMU/SEI-2003-TR-001 269
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State of the Practice of Computer S
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This report was prepared for the SE
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3.1.3 Total Registered CSIRTs......
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iv CMU/SEI-2003-TR-001
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vi CMU/SEI-2003-TR-001
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viii CMU/SEI-2003-TR-001
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x CMU/SEI-2003-TR-001
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This document provides a view of th
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• Katherine Fithen for her contin
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xvi CMU/SEI-2003-TR-001
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Although CSIRTs have been in existe
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ased on a sampling of CSIRTs done v
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future growth. It can also be used
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The participating CSIRTs also repre
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10 CMU/SEI-2003-TR-001
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ole. This may include providing sec
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• Incident response is the action
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Model Coordinating CSIRT Descriptio
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After the worm had been successfull
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2.3.2 The Creation of FIRST In Augu
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Up until this point, only one or tw
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the other teams. Again, the communi
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into a course for new incident hand
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These early teams have become leade
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2.3.5 Initiatives in Latin America
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stituency is the research network a
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In September 2003, the U.S. Departm
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36 CMU/SEI-2003-TR-001
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• There is not one entity for reg
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Table 4 combines the total number o
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In looking at the growth of teams e
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Table 6: North American and Europea
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3.1.5 Other Trends Other trends we
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Figure 10: Example of Team Sponsors
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service providers, or nation states
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their web pages. This may also be t
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A CSIRT, due to its position, may a
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Malaysia Computer Emergency Respons
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data collection, the use of analysi
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Dittrich goes on to say that a big
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• insider abuse of internal compu
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Making the case to management to ga
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• Security quality management ser
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• perform artifact analysis (66%)
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• Distributed dedicated CSIRTs: 1
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Not surprisingly, in the majority o
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tended team is formed by temporaril
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• audit and risk management speci
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As the field of incident handling a
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promote “higher education in info
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3.7.1 Defining Computer Security In
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3.7.1.1 Security Incident Taxonomy
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• identifying the staff and neces
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Other flow diagrams and charts have
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• Rule #1: Don’t Panic! • Rul
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3.7.5.1 Data Fields Many CSIRTs hav
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formats for exchanging incident dat
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Level/Priority Low Type of Incident
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priority), yellow (cautionary alert
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way, the combined and coordination
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Whoever does this work must not onl
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• staff misuse of company system
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Effective teams will have a plan in
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• 83% of the education CSIRTs sha
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Figure 14: Attack Sophistication Ve
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service managers or customers. Such
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As the volume of incident and vulne
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enabling better cooperation and ass
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3.9.2 United States Cyber Crime Law
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3.10.1.2 Trusted Introducer for CSI
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3.10.1.5 Asia Pacific Computer Emer
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For more information see: http://ce
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3.10.3.3 Distributed Intrusion Dete
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3.10.5 Research CSIRTs and security
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3.12 Resources 3.12.1 Case Study Ex
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132 CMU/SEI-2003-TR-001
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standards for incident handling met
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• management support and trust fr
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We are seeking opportunities to col
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140 CMU/SEI-2003-TR-001
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3. If yes, who is that constituency
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. __ Distributed dedicated team (te
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e. __ answering hotline/help desk c
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26. What are your business hours? _
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e. __ Audit or Risk Management Depa
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Type and Title of Publication Autho
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Type and Title of Publication Autho
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156 CMU/SEI-2003-TR-001
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Seminars include Intrusion Detectio
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TRANSITS Training Workshop http://w
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Certification Organizations Current
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164 CMU/SEI-2003-TR-001
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Article 10 - Offences related to in
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accessing legal implications coordi
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http://thomas.loc.gov/ Bills, Publi
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18 U.S.C. § 1832 - Theft of trade
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http://frwebgate.access.gpo.gov/cgi
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SecurityFocus Online - Library Comp
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U.S. House of Representatives - Off
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CERT Coordination Center The CERT/C
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CIO/FBI/USSS These are the CIO Cybe
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CIO CYBERTHREAT RESPONSE & REPORTIN
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asic information that is included i
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Department of Justice Computer Crim
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FBI & USSS FIELD OFFICES TELEPHONE/
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FBI & USSS FIELD OFFICES TELEPHONE/
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CONTRIBUTORS INDUSTRY Peter Allor M
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Nebraska Information Technology Com
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Page 237 and 238: COMPUTER INCIDENT REPORTING SHORT F
Page 239 and 240: 3. Has your agency experienced this
Page 241 and 242: a. System(s) disconnected from the
Page 243 and 244: 6. (Optional) Updates to policies a
Page 245 and 246: COMPUTER SECURITY INCIDENT HANDLING
Page 253: Steele The Information Assurance Te
Page 256 and 257: Network Incident Report United Stat
Page 258 and 259: Details for Probes and Scans Appare
Page 260 and 261: Details for Unauthorized Access (co
Page 262: Van Wyk and Forno In their book Inc
Page 267 and 268: Bibliography All URLs are valid as
Page 269 and 270: [Caloyannides 01] Caloyannides, Mic
Page 271 and 272: [Ferreira 96] Ferreira, Joao Nuno;
Page 273 and 274: [Kossakowski 00] Kossakowski, Klaus
Page 275 and 276: [Scalet 02] Scalet, Sarah. “Risk:
Page 277 and 278: [van Wyk 01] van Wyk, Kenneth R. &
Page 279 and 280: Index @stake, 157 abnormal network
Page 281 and 282: CIO, 84, 92 CIRC, 13 CIRT, 13 CISSP
Page 283 and 284: internal, 14, 92 internal centraliz
Page 285 and 286: incident handling, 84 reporting, 92
Page 287: security, 56, 124 support staff, 73
Page 291 and 292: survey, xii, 5, 49, 52, 55, 67, 71,
Page 293: REPORT DOCUMENTATION PAGE Form Appr
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