State of the Practice of Computer Security Incident Response Teams ...

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Network Incident Report United States Secret Service • Financial Crimes Division • Electronic Crimes Branch Telephone: 202-406-5850 FAX: 202-406-9233 e-mail: ecb@secretservice.gov Subject: Site under attack What assistance do you require: Immediate call None needed at this time Follow-up on all affected sites Contact the ''hacking'' site(s) Incident investigation in progress Incident closed Site involved (name & acronym): POC for incident: • Name / Title • Organization • E-mail • 7 x 24 contact information Alternate POC for incident: • Name / Title • Organization • E-mail • 7 x 24 contact information Type of Incident: Malicious code: virus, Trojan horse, worm Probes/scans (non-malicious data gathering--recurring, massive, unusual) Attack (successful/unsuccessful intrusions including scanning with attack packets) Denial-of-service event High embarrassment factor Deemed significant by site Date and time incident occurred (specify time zone): A summary of what happened: Type of service, information, or project compromised (please provide specifics): Sensitive unclassified such as privacy, proprietary, or source selection Other unclassified Damage done: • Numbers of systems affected • Nature of loss, if any • System downtime • Cost of incident: unknown none $50K Name other sites contacted Law Enforcement Other: UNITED STATES SECRET SERVICE SSF 4017 (03/2002) Page 1
Details for Malicious Code Apparent source: Diskette, CD, etc. E-mail attachment Software download Primary system or network involved: • IP addresses or sub-net addresses • OS version(s) • NOS version(s) • Other Other affected systems or networks (IPs and OSs): Type of malicious code (include name if known): Virus Trojan horse Worm Joke program Other Copy sent to Method of Operation (for new malicious code): Type: macro, boot, memory resident, polymorphic, self encrypting, stealth Payload Software infected Files erased, modified, deleted, encrypted (any special significance to these files) Self propagating via e-mail Detectable changes Other features How detected: Details: Remediation (what was done to return the system(s) to trusted operation): Anti-virus product gotten, updated, or installed for automatic operation New policy instituted on attachments Firewall or routers or e-mail servers updated to detect and scan attachments Additional comments: Details: UNITED STATES SECRET SERVICE SSF 4017 (03/2002) Page 2
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State of the Practice of Computer S
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This report was prepared for the SE
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3.1.3 Total Registered CSIRTs......
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iv CMU/SEI-2003-TR-001
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vi CMU/SEI-2003-TR-001
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viii CMU/SEI-2003-TR-001
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x CMU/SEI-2003-TR-001
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This document provides a view of th
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• Katherine Fithen for her contin
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xvi CMU/SEI-2003-TR-001
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Although CSIRTs have been in existe
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ased on a sampling of CSIRTs done v
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future growth. It can also be used
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The participating CSIRTs also repre
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10 CMU/SEI-2003-TR-001
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ole. This may include providing sec
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• Incident response is the action
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Model Coordinating CSIRT Descriptio
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After the worm had been successfull
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2.3.2 The Creation of FIRST In Augu
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Up until this point, only one or tw
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the other teams. Again, the communi
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into a course for new incident hand
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These early teams have become leade
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2.3.5 Initiatives in Latin America
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stituency is the research network a
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In September 2003, the U.S. Departm
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36 CMU/SEI-2003-TR-001
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• There is not one entity for reg
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Table 4 combines the total number o
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In looking at the growth of teams e
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Table 6: North American and Europea
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3.1.5 Other Trends Other trends we
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Figure 10: Example of Team Sponsors
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service providers, or nation states
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their web pages. This may also be t
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A CSIRT, due to its position, may a
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Malaysia Computer Emergency Respons
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data collection, the use of analysi
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Dittrich goes on to say that a big
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• insider abuse of internal compu
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Making the case to management to ga
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• Security quality management ser
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• perform artifact analysis (66%)
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• Distributed dedicated CSIRTs: 1
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Not surprisingly, in the majority o
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tended team is formed by temporaril
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• audit and risk management speci
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As the field of incident handling a
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promote “higher education in info
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3.7.1 Defining Computer Security In
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3.7.1.1 Security Incident Taxonomy
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• identifying the staff and neces
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Other flow diagrams and charts have
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• Rule #1: Don’t Panic! • Rul
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3.7.5.1 Data Fields Many CSIRTs hav
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formats for exchanging incident dat
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Level/Priority Low Type of Incident
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priority), yellow (cautionary alert
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way, the combined and coordination
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Whoever does this work must not onl
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• staff misuse of company system
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Effective teams will have a plan in
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• 83% of the education CSIRTs sha
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Figure 14: Attack Sophistication Ve
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service managers or customers. Such
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As the volume of incident and vulne
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enabling better cooperation and ass
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3.9.2 United States Cyber Crime Law
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3.10.1.2 Trusted Introducer for CSI
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3.10.1.5 Asia Pacific Computer Emer
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For more information see: http://ce
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3.10.3.3 Distributed Intrusion Dete
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3.10.5 Research CSIRTs and security
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3.12 Resources 3.12.1 Case Study Ex
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132 CMU/SEI-2003-TR-001
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standards for incident handling met
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• management support and trust fr
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We are seeking opportunities to col
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140 CMU/SEI-2003-TR-001
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3. If yes, who is that constituency
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. __ Distributed dedicated team (te
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e. __ answering hotline/help desk c
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26. What are your business hours? _
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e. __ Audit or Risk Management Depa
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Type and Title of Publication Autho
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Type and Title of Publication Autho
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156 CMU/SEI-2003-TR-001
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Seminars include Intrusion Detectio
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TRANSITS Training Workshop http://w
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Certification Organizations Current
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164 CMU/SEI-2003-TR-001
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Article 10 - Offences related to in
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accessing legal implications coordi
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http://thomas.loc.gov/ Bills, Publi
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18 U.S.C. § 1832 - Theft of trade
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http://frwebgate.access.gpo.gov/cgi
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SecurityFocus Online - Library Comp
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U.S. House of Representatives - Off
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CERT Coordination Center The CERT/C
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CIO/FBI/USSS These are the CIO Cybe
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CIO CYBERTHREAT RESPONSE & REPORTIN
Page 206 and 207: asic information that is included i
Page 208 and 209: Department of Justice Computer Crim
Page 210 and 211: FBI & USSS FIELD OFFICES TELEPHONE/
Page 212 and 213: FBI & USSS FIELD OFFICES TELEPHONE/
Page 214 and 215: CONTRIBUTORS INDUSTRY Peter Allor M
Page 228 and 229: Nebraska Information Technology Com
Page 237 and 238: COMPUTER INCIDENT REPORTING SHORT F
Page 239 and 240: 3. Has your agency experienced this
Page 241 and 242: a. System(s) disconnected from the
Page 243 and 244: 6. (Optional) Updates to policies a
Page 245 and 246: COMPUTER SECURITY INCIDENT HANDLING
Page 253: Steele The Information Assurance Te
Page 258 and 259: Details for Probes and Scans Appare
Page 260 and 261: Details for Unauthorized Access (co
Page 262: Van Wyk and Forno In their book Inc
Page 267 and 268: Bibliography All URLs are valid as
Page 269 and 270: [Caloyannides 01] Caloyannides, Mic
Page 271 and 272: [Ferreira 96] Ferreira, Joao Nuno;
Page 273 and 274: [Kossakowski 00] Kossakowski, Klaus
Page 275 and 276: [Scalet 02] Scalet, Sarah. “Risk:
Page 277 and 278: [van Wyk 01] van Wyk, Kenneth R. &
Page 279 and 280: Index @stake, 157 abnormal network
Page 281 and 282: CIO, 84, 92 CIRC, 13 CIRT, 13 CISSP
Page 283 and 284: internal, 14, 92 internal centraliz
Page 285 and 286: incident handling, 84 reporting, 92
Page 287 and 288: security, 56, 124 support staff, 73
Page 289 and 290: incoming information, 74 priority s
Page 291 and 292: survey, xii, 5, 49, 52, 55, 67, 71,
Page 293: REPORT DOCUMENTATION PAGE Form Appr
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