POST GAMES REPORT - Commonwealth Games Federation
POST GAMES REPORT - Commonwealth Games Federation
POST GAMES REPORT - Commonwealth Games Federation
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It is of great credit to the Security FA and the Delhi Police as<br />
well as other security agencies that the <strong>Games</strong> were incident<br />
free and the security arrangements were appreciated by all<br />
international and national participants and stakeholders. The<br />
Security FA was also responsible for post <strong>Games</strong> security till<br />
venues were handed back to the owners.<br />
Key Lessons<br />
• The list of prohibited items should be realistic, factoring in<br />
requirements of athletes, media and spectators<br />
• A procedural mechanism to deal with crimes committed<br />
during <strong>Games</strong> Time should be set up so that the situation<br />
can be handled with the desired level of sensitivity<br />
• Fifty percent of concerns are usually related to hard security<br />
and 50 percent to perception. Perception management<br />
should be handled at the appropriate level<br />
• The Sports Protocol Policy was formulated just before<br />
the <strong>Games</strong> including alighting points of the important<br />
functionaries of the sports fraternity according to the<br />
protocol of the CGF or other International/National<br />
<strong>Federation</strong>s. Confusion could have been avoided by taking<br />
the decision on these issues earlier<br />
Plaza). Spectator Services FA played a key role in ensuring that<br />
all persons in Front of House areas had a feel-good factor and<br />
carried home a memorable <strong>Games</strong> experience.<br />
The FA successfully integrated with other FAs to ensure<br />
the best possible experience for all spectators at venues;<br />
evolved efficient and effective operational plans for crowd<br />
management and pedestrian flow at all venues; developed a<br />
well-trained and motivated team that served as the front line<br />
of contact between spectators and the organisers; and built an<br />
environment that supports security and accreditation policies<br />
while not detracting from ensuring a memorable experience<br />
for spectators.<br />
SPECTATOR SERVICES<br />
The Spectator Services FA’s primary function was to ensure<br />
safe and efficient movement of spectators in, out and around<br />
competition venues as also through the Precinct (Spectator<br />
<strong>POST</strong> <strong>GAMES</strong> <strong>REPORT</strong> DELHI 2010 105
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