POST GAMES REPORT - Commonwealth Games Federation

• Dependent processes and their timelines have to be
fixed well in advance, any bottlenecks in achieving finer
milestones should be identified early and proactive steps
should be taken early to avoid last-minute fixes and
contingency operations.
• Sign-offs from FA heads and senior management are
recommended to ensure the change management
processes are not flouted.
• Clear communication on business processes and
dependencies should be driven through the organisation
as early and as frequently as possible
• An in-depth induction programme is essential for the
workforce to become fully conversant with the organisation
and with their roles and responsibilities
Key Lessons and Recommendations
Delhi 2010 has been a learning experience for the
institutions, organisations, agencies and personnel who
worked on this seven-year project. Some key lesson and
recommendations are detailed here.
General
• It is crucial for the operations of all FAs that the construction
of venues adheres to the planned timeframes. Delays
in venue construction and hand over to the Organising
Committee contributed to delays of most FA plans
• It is imperative to draw up comprehensive operations and
budget plans well in time to avoid delays in delivery
• Budget finalisation should be done well in advance. If budget
allocation is clear, planning is more efficient, optimal and
effective
• Procurement of services and goods is critical to Games
success, and delays must be avoided to control timelines
and cost escalations
• Comprehensive and well-thought out policies and
procedures for every FA must be put in place well in time
• In an event that includes a multiplicity of stakeholders and
delivery partners, it is essential to develop a mechanism
to streamline coordination and resolve issues. Proper
integration among the stakeholders and service providers
is necessary for smooth coordination
• Inter-FA coordination and information sharing is critical
for the smooth delivery of the Games
• Contingency planning is essential to deal with last-minute
issues
• Recruitment needs to be dove-tailed with the Master
Games Schedule with recruitment taking place in phases.
Recruitment must focus on employing the right person for
the right job
• A comprehensive induction and training programme will go
a long way in enhancing the performance of the workforce
and controlling attrition
• Attrition control and enthusiastic support can result from
in-depth role-specific training of volunteers
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POST GAMES REPORT DELHI 2010