AMANDA HYNAN FINAL THESIS PDF

Amanda: yeah, your sister. So is your sister older than you or younger than
you?
Keith: “younger”
Amanda: who helped you to um set up was it at school, was it at home, college
who helped you to
Ken: home
Amanda: at home and who helped you at home
Ken: my sister
Ben describes using computer games
Ben: “I used to share with my brother”
Friends are also mentioned
Amanda: so who helped you, did you teach yourself or did somebody help you
to start using ‘cos your parents don’t use it so what happened
Sean: “best mate”
Amanda: okay was that your best mate at school or at college, sorry did you
say yes, was it your best mate at school
Sean: yeah
Peter revealed in his second interview other sources of human support are NHS staff
Email question: Where do you and your family get technical support and help
from?
Peter: “(names his local NHS support department)”
Will’s mum showed how VOCA manufacturers are also important sources of human
support
Will’s Mum: we’ve emailed (the VOCA manufacturer), we don’t know if iPad
is compatible with his (VOCA name), so that’s the next thing that he wants
4.5.2. Collaboration
Collaborating was a major element of describing support in terms of accessing,
producing and sharing online content. Challenges regarding literacy and other
individual skills meant for some participants it was not possible to use the internet and
social media independently.
Amanda: when you go in your room you can go on Facebook by yourself
Mary: ‘no’ (shaking head)
Amanda: no so mum’s always with you when you go on Facebook is she
Mary: yeah
Amanda: and is that, do you like having your mum with you when you’re
looking at Facebook
Mary: yeah
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