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AMANDA HYNAN FINAL THESIS PDF

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used AAC. The most notable difference in the telecommunications condition was<br />

how the person who used AAC used a greater variety of utterance types including<br />

‘wh’ questions. In the face-to-face condition more statements were used by both<br />

parties with the person who used AAC using the same strategy noted by Bloch (2011)<br />

of initiating a topic via a statement and then waiting for the communication partner to<br />

guess. Using telecommunications meant the person who used AAC had to produce<br />

complete message forms which Gandell and Sutton suggest may support the<br />

development of literacy and language skills.<br />

It must be remembered that misunderstandings and communication breakdown can<br />

still occur through the exchange of electronic messages especially due to the lack of<br />

non-verbal communication cues which can make expressing emotions, especially<br />

sarcasm, problematic and also increase the risk of ‘flaming’ where arguments, abuse,<br />

harassment, or slander flare up either intentionally or due to misunderstandings (Mann<br />

& Stewart, 2000).<br />

2.2.6. Time considerations within AAC-mediated face-to-face<br />

conversations<br />

Murray and Goldbart (2009) also emphasize another important conversational<br />

strategy is to give the person using AAC additional time. Typical conversational<br />

speaking rates vary between 150-250 words per minute (Goldman-Eisler, 1986, cited<br />

by Beukelman & Mirenda, 2005). Measuring rates for people who use AAC is<br />

dependent on a multitude of personal and technical equipment factors but speeds of<br />

between 2-15 words per minute are average (Higginbotham, Shane, Russell & Caves,<br />

2007). Extended time lapses between turns are a defining aspect of AAC-mediated<br />

conversations. Todman, Alm, Higginbotham and File (2008) say perceptions of<br />

people who use AAC often focus negatively on their slow rates of communication,<br />

and opportunities to tell stories or talk about things that are important are often denied<br />

within fast-moving interactions. Many research areas within the field of AAC focus<br />

on speeding up conversational rate (Todman et al. 2008).<br />

Mathias, Sutherland and McAuliffe (2010) investigated the effect of pause time in<br />

conversations with young people who use AAC and reported typically speaking<br />

27

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