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AMANDA HYNAN FINAL THESIS PDF

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Fiona attempts to illustrate how important getting the problem resolved is for her<br />

Fiona: “quick chat, quick chat, hello, goodbye, I’ve got a problem, how are<br />

you, thank you, sorry, thank you, sorry, thank you”<br />

SLT: That’s alright Fiona. Would you like to finish Fiona is that what you’re<br />

saying<br />

Fiona: “message” ‘no’ (raises eyebrows without smiling)<br />

SLT: I can’t, do you want to finish the session Fiona? Yes or no?<br />

Fiona: ‘no’ (raises eyebrows without smiling)<br />

PA: are you saying thank you for trying to fix the problem with Facebook?<br />

Fiona: ‘yes’ (smiles very broadly and raises eyebrows)<br />

Across the settings there were different levels of practice regarding the collaboration<br />

of staff to use of the internet and online social media and it was clear this is a difficult<br />

area to navigate. Extracts from the policy documentation of an educational setting<br />

show the typical guidelines that staff are expected to work within.<br />

8.1. Staff and students can use the computer systems and the Internet for<br />

educational and business purposes without unreasonable restrictions.<br />

8.2 Staff and students can use the computer systems whilst minimising risk by<br />

observing the principles of e-safety.<br />

All staff who support students to access IT or the internet have a responsibility<br />

to ensure that students use the IT responsibly, appropriately to the session or<br />

personal development goals and above all safely.<br />

Electronic communications<br />

This includes e-mail, chat rooms, social networking sites, instant messaging,<br />

forums and the like. Apart from email all of these are barred to staff. Certain<br />

students will be allowed to use these services on an individually risk assessed<br />

basis.<br />

The head of technology explained how the risk assessment for the use of the internet<br />

and online social media services is organised within the college<br />

“the e-safety challenge is something that faces all educational establishments<br />

I think and we’ve got an additional duty of care cos of the vulnerable nature of<br />

some of our students. I feel there are huge opportunities to be had from having<br />

access to social media and the internet generally and unfortunately there are a<br />

number of schools and colleges that basically just say no you’re not doing it<br />

and block it or attempt to anyway. We take a slightly different view and we use<br />

a highly person centred approach<br />

[not consecutive]<br />

So the risk assessment uses the exact same format as any other risk assessment<br />

in the college, we haven’t created another system<br />

128

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