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AMANDA HYNAN FINAL THESIS PDF

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limitation for consumers with disabilities. Lewis (2010) found frustrations with the<br />

design of websites by exploring the use of online social networks through qualitative<br />

interviews with people affected by cerebral palsy. The current research found that<br />

some of the participants found Facebook too confusing to navigate on their own and<br />

needed the support of their parents to be able to use it.<br />

5.5. Interaction and action<br />

This area of the grounded theory explains how the participants enact the desire to use<br />

the internet and online social media by describing the interaction/action required to<br />

achieve the central phenomenon. It also addresses research objectives 1 and 2 in<br />

relation to accessibility and use of the internet and online social media. Craddock<br />

(2006) explored the impact on assistive technology (AT) on quality of life and selfesteem,<br />

and also the satisfaction of using AT, by students with disabilities. He found<br />

that those who used technology extensively had more than just technical skills; they<br />

also had an emotional attachment to devices in terms of what they enabled them to do.<br />

He pointed out people are less likely to speak about the design and capabilities of a<br />

device and are far more likely to describe the benefits and context of how a device is<br />

used (where, when, how and with whom).<br />

This area of the grounded theory is where questions are asked of the data in relation to<br />

who is involved, why and how are they involved and can a participant act alone to<br />

achieve the central phenomenon? In terms of who is involved, the data revealed<br />

parents, family members (especially siblings), personal staff, teaching and technical<br />

staff within educational settings, health professionals, AAC manufacturers and AAC<br />

based charities. How they are involved is predominantly to provide support by giving<br />

advice or training, supplying and repairing equipment or by working collaboratively<br />

to co-create, share and exchange content information and ideas. Approximately two<br />

thirds of the participants at the time of the interview had received the relevant<br />

hardware for access, software to enable them to create content, and had the individual<br />

skills to create, share and exchange content so they could act alone although they may<br />

have needed help to make cable connections in order to get started. It was apparent<br />

they had received help and training in reaching this stage. The other participants<br />

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